About The Position

The Club Manager provides a world-class experience to customers, including facility tours, the sign-up process, and occasional coaching. The role emphasizes customer service and building relationships with members, as well as creating and maintaining their financial profiles. The Club Manager contributes to membership and financial growth through sales, prospecting, and follow-up. The position also maintains facility integrity and advises on equipment needs and purchases.

Requirements

  • High school diploma or general education degree (GED).
  • Strong communication skills.
  • Must be coachable.
  • Strong problem-solving skills.
  • Passion for health and fitness.
  • Must be personable.
  • Able to work the required hours: Monday–Thursday, 11 a.m.–7 p.m.; Friday, 8 a.m.–12 p.m.

Responsibilities

  • Maintain accurate financial profiles for members and promote the club’s financial growth.
  • Manage membership sales, including finding and contacting prospects.
  • Contribute to membership sales and financial growth at the location.
  • Maintain the integrity of the facility and advise on equipment needs and purchases.
  • Provide excellent customer service and regularly engage with members.
  • Help members create and achieve their goals.
  • Provide facility tours, support the sign-up process, and occasionally coach customers.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Long- and short-term disability insurance
  • Company-matched 401(k)
  • Roth IRA available
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