Club Lounge Attendant (Weekends)

Marriott•Phoenix, AZ

22h

About The Position

Monitor the club lounge to ensure seating availability, service, safety, and guest wellbeing. Maintain the cleanliness and condition of the bar, bar unit, tables, and other tools. Prepare and serve hot, cold, and alcoholic beverages; stock ice, glassware, and supplies; promptly communicate replenishment needs; wash dishes and serving utensils as needed; and complete opening and closing duties. Requisition supplies and transport them from the storeroom to the bar setup area as required. Secure liquor, beer, wine, coolers, cabinets, and storage areas. Document relevant information in the department logbook, forecast additional meal requirements, and communicate special requests to the kitchen. Report accidents, injuries, and unsafe working conditions to a manager. Follow company policies and procedures, maintain a clean and professional uniform and appearance, protect confidential information and company assets, and comply with quality assurance expectations and standards. Welcome and acknowledge guests, anticipate and address their service needs, assist people with disabilities, and thank guests. Communicate clearly and professionally, accurately prepare and review written documents, and answer telephones using appropriate etiquette. Maintain positive working relationships and support team goals. Perform other reasonable duties as requested by supervisors. The position requires moving, lifting, carrying, pushing, pulling, and placing objects weighing up to 25 pounds without assistance, and standing, sitting, or walking for an extended period or an entire shift.

Requirements

High school diploma or G.E.D. equivalent is preferred.
No related work experience is required.
No supervisory experience is required.
No license or certification is required.
Ability to move, lift, carry, push, pull, and place objects weighing up to 25 pounds without assistance.
Ability to stand, sit, or walk for an extended period or an entire work shift.

Nice To Haves

High school diploma or G.E.D. equivalent.

Responsibilities

Monitor lounge seating availability, service, safety, and guest wellbeing.
Maintain the cleanliness and condition of the bar, bar unit, tables, and other tools.
Prepare and serve hot, cold, and alcoholic beverages.
Stock ice, glassware, and supplies; anticipate and promptly communicate replenishment needs.
Wash dishes and serving utensils as needed and complete opening and closing duties.
Requisition supplies and transport them from the storeroom to the bar setup area as required.
Secure liquor, beer, wine, coolers, cabinets, and storage areas.
Document pertinent information in the department logbook.
Forecast additional meal requirements and communicate special requests to the kitchen.
Report accidents, injuries, and unsafe working conditions to a manager.
Follow company policies and procedures; maintain a clean, professional appearance; protect confidential information and company assets; and comply with quality assurance standards.
Welcome and acknowledge guests, anticipate and address service needs, assist individuals with disabilities, and thank guests.
Communicate clearly and professionally, prepare and review written documents accurately, and answer telephones using appropriate etiquette.
Develop positive working relationships and support team goals.
Perform other reasonable duties as requested by supervisors.