Club Lounge Attendant
About The Position
The Club Lounge Attendant supports food and beverage service and maintains the cleanliness, organization, and readiness of the lounge and hotel lobby service areas. The role includes welcoming owners and guests, anticipating their needs, taking orders, assisting with food and beverage service, and helping ensure guests leave satisfied. The attendant also prepares, replenishes, and removes food and beverage setups, supports in-room amenities, and may assist with private hotel functions as needed. This is a temporary position at Hilton Club The Quin New York. The stated hourly pay range is $32.00–$43.00. The attendant must be able to stand and move throughout the lounge continuously, carry items weighing up to 25 pounds, reach shelves up to 9 feet high, and use a 3-foot step ladder. A New York State food and beverage handlers certificate must be obtained.
Requirements
- Ability to obtain a New York State Food and Beverage Handlers Certificate.
- Ability to stand and move throughout the Owners Lounge continuously to perform essential job functions.
- Ability to carry and move dishes, boxes, and other items weighing up to 25 pounds.
- Ability to reach and move boxes on shelves up to 9 feet high and use a 3-foot step ladder.
- Ability to read, listen, and communicate effectively in English, both verbally and in writing.
- Hearing and visual ability to observe and detect signs of emergency situations.
- Ability to perform the essential functions of the job, with or without reasonable accommodation, using an appropriate combination of skills and abilities.
Responsibilities
- Greet owners and guests promptly, courteously, and professionally; anticipate their needs throughout service.
- Complete opening and closing duties and maintain the cleanliness and organization of tables and service areas.
- Take accurate food and drink orders and demonstrate knowledge of menus, beverages, presentation, and preparation.
- Assist owners and guests with food and beverage service and provide accurate information in response to requests.
- Set up and replenish food and beverages during scheduled service hours, including brewing coffee and tea and maintaining lobby coffee, tea, and water service.
- Ensure serving and eating utensils are clean and presentable.
- Clean and clear tables, wipe counters, sweep and mop floors, wash dishes, organize and clean the pantry, and address spills.
- Turn on lounge televisions to the established channel and maintain the lounge setup according to standards.
- Travel between floors with a utility cart to collect dishes, glassware, and silverware left on floors.
- Requisition food and beverage items and retrieve and store them in the proper areas; maintain inventory and requisition supplies.
- Set up and clean food and beverage service areas before opening.
- Prepare, deliver, and set up food and beverage amenities in guest rooms.
- Maintain food and beverage service in the hotel lobby.
- Report deficiencies and communicate challenges involving owners or guests to the Manager on Duty or manager.
- Assist with receptions, private dinners, and other private functions when held at the hotel.
- Perform other reasonable duties assigned by management.
Benefits
- Medical, dental, and vision health care options
- Recognition programs and rewards
- Travel discounts program
- Paid vacation and paid sick days
- Employee Assistance Program supporting physical and mental well-being
- 401(k) program with company match
- Tuition reimbursement programs
- Employee stock purchase program
- Learning and advancement opportunities
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
