Club Fitting Manager
About The Position
The Club Fitting Manager leads and develops a team of fitting professionals, providing clear direction and maintaining a strong presence to help the team meet its goals and performance metrics. The role focuses on delivering excellent club-fitting experiences, sharing product knowledge, and recommending products based on each golfer’s talent and skill level. The manager also ensures fitting schedules are full and staff are assigned appropriately, and supports other departments during the off-season. The position requires 40 hours per week, with opportunities for overtime during busier seasons. Compensation is $28–$42 per hour, based on experience and qualifications.
Requirements
- Five years of studio or tour club-fitting experience.
- Club-fitting certifications, including Trackman.
- Excellent communication skills, an engaging personality, and a success-oriented approach.
- Computer literacy and general aptitude for learning new software or web-based applications.
- Ability to multitask, handle varying daily priorities, and work in a fast-paced environment.
- Strong problem-solving skills and the ability to be thorough and accurate.
- Ability to work 40 hours per week, with opportunities for overtime during busier seasons.
- Ability to stand, walk, and bend for prolonged periods.
- Ability to lift up to 40 pounds at times.
Responsibilities
- Coach, manage, and develop the Fitting Team.
- Ensure the fitting schedule is full and staff accordingly.
- Set goals, establish priorities, and plan effectively to produce quality results.
- Share product knowledge with golfers and make personal recommendations based on their talent and skill level.
- Work one-on-one with golfers to provide exceptional service, identify suitable products, offer creative solutions, and improve performance.
- Direct the team in supporting Operations, Sales, and Distribution Center teams during the off-season.
- Delegate tasks and work alongside team members to provide a high level of customer service.
- Contribute to team efforts by accomplishing assigned rocks and to-dos.
- Meet deadlines as needed.
- Exhibit 2nd Swing’s values of teamwork, professionalism, passion, positive attitude, and hard work.
Benefits
- Employee programs
- Paid time off and holidays
- 401(k) with eligible company match
- Health insurance
- HSA/FSA options
- Discounted merchandise
- Continued training and development
- Work-life balance
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
