Club Fitting Manager

2nd Swing Golf•Lake Park, FL
•$66,000 - $96,000

About The Position

The Club Fitting Manager leads and develops a team of fitting professionals, communicates clear direction, and maintains a strong presence to help achieve goals and metrics. The role provides golfers with product knowledge and personalized recommendations, ensuring exceptional service and helping customers find products that improve their performance. The manager also supports other departments during the off-season and contributes to team priorities as needed. The position requires working 40 hours per week, with opportunities for overtime during busier seasons. Physical requirements include prolonged standing, walking, and bending, as well as occasionally lifting up to 40 pounds. Starting pay is $66,000–$96,000, based on previous experience.

Requirements

  • Excellent communication skills, an engaging personality, and a success-oriented approach.
  • Computer literacy and general aptitude for learning new software or web-based applications.
  • Ability to multitask, handle varying daily priorities, and work in a fast-paced environment.
  • Strong problem-solving skills and the ability to be thorough and accurate.
  • Ability to work 40 hours per week, with opportunities for overtime during busier seasons.
  • Ability to stand, walk, and bend for prolonged periods.
  • Ability to lift up to 40 pounds at times.

Nice To Haves

  • Bachelor’s degree or equivalent business experience.
  • Club fitting certification.

Responsibilities

  • Coach, manage, and develop the Fitting Team.
  • Ensure the fitting schedule is full and staff accordingly.
  • Set goals, establish priorities, and plan effectively to produce quality results.
  • Share product knowledge and make personal recommendations based on golfers’ talent and skill levels.
  • Work one-on-one with golfers to provide exceptional service, identify suitable products, offer creative solutions, and improve performance.
  • Direct the team in supporting Operations, Sales, and Distribution Center teams during the off-season.
  • Delegate tasks and work alongside team members to provide a high level of customer service.
  • Contribute to team effort by completing rocks and to-dos as needed.
  • Meet deadlines as required.
  • Exhibit 2nd Swing’s core values of teamwork, professionalism, passion, positive attitude, and hard work.

Benefits

  • Paid time off and holidays.
  • 401(k) with eligible company match.
  • Health insurance.
  • HSA/FSA options.
  • Discounted merchandise.
  • Continued training and development.
  • Work-life balance.
  • Employee programs.
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