Club Fitting Manager

2nd Swing • West Palm Beach, FL

4h

About The Position

The Club Fitting Manager leads and develops a team of fitting professionals, providing clear direction and maintaining a strong presence to achieve fitting goals and metrics. The role focuses on delivering excellent customer service and club-fitting experiences, helping golfers find suitable products and improve their performance. The manager also supports other departments during the off-season and contributes to team priorities as needed. The listed responsibilities are a summary and may vary or include other assigned duties.

Requirements

• Excellent communication skills, an engaging personality, and a success-oriented approach.
• Computer literacy and general aptitude for learning new software or web-based applications.
• Ability to multitask, manage changing daily priorities, and work in a fast-paced environment.
• Strong problem-solving skills and the ability to be thorough and accurate.
• Ability to work 40 hours per week and opportunities for overtime during busier seasons.
• Ability to stand, walk, and bend for prolonged periods.
• Ability to lift up to 40 pounds at times.

Nice To Haves

• Bachelor’s degree or equivalent business experience.
• Club fitting certification.

Responsibilities

• Coach, manage, and develop the Fitting Team.
• Maintain a full fitting schedule and staff accordingly.
• Set goals, establish priorities, and plan work to produce quality results.
• Share product knowledge and make personal recommendations based on golfers’ talent and skill levels.
• Work one-on-one with golfers to provide exceptional service, identify suitable products, offer creative solutions, and help improve their performance.
• Direct the team in supporting Operations, Sales, and Distribution Center teams during the off-season.
• Delegate tasks and work alongside team members to provide a high level of customer service.
• Contribute to team goals and assigned tasks as needed.
• Meet deadlines and demonstrate the company’s core values of teamwork, professionalism, passion, positive attitude, and hard work.

Benefits

• Paid time off and holidays
• 401(k) with eligible company match
• Health insurance
• HSA/FSA options
• Discounted merchandise
• Continued training and development
• Employee programs
• Work-life balance

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed