Cloud Engineer II (Full Time) - United States
About The Position
The Cloud Engineer II will join Cisco’s Security Policy and Access team, which builds and operates platforms including Cisco Identity Services Engine and Meraki Access Manager. The team develops cloud-native, AI-integrated solutions for zero-trust security and identity management in an Agile, collaborative environment. This role designs, develops, tests, deploys, and supports cloud-native SaaS applications and services. It builds scalable, resilient, secure distributed systems using microservices and operates services in public cloud environments such as AWS, Google Cloud, or Cisco Private Cloud. The engineer owns services throughout their lifecycle, from design and implementation through production support and continuous improvement, and contributes to automation, monitoring, observability, telemetry, deployment readiness, and operational reliability. The role also troubleshoots production and customer issues across application, infrastructure, database, and networking layers and collaborates with engineering, product, security, SRE, DevOps, and customer-facing teams.
Requirements
- Bachelor’s degree in computer science, computer engineering, or a related technical field, or equivalent practical experience.
- 1–2 years of professional software engineering experience in product engineering, SaaS, cloud, DevOps, or platform engineering.
- Hands-on experience developing, testing, deploying, or supporting cloud-based applications or services in at least one public cloud environment, such as AWS, Azure, or Google Cloud.
- Programming skills in one or more languages such as Java, Python, or Go.
- Experience building rich web UIs or full-stack services using technologies such as Java, Ruby on Rails, Node.js, React, or JavaScript.
- Experience with cloud-native application development, including containers, service deployment, scalability, resiliency, and production readiness.
- Experience debugging, troubleshooting, and problem-solving across application, service, and cloud infrastructure layers.
- Experience using generative AI tools to improve software development productivity, code quality, testing, documentation, or operational workflows.
Nice To Haves
- Ability to learn quickly, take ownership of assigned features or components, and collaborate effectively in an Agile engineering team.
- Familiarity with code reviews, unit testing, integration testing, source control, CI/CD, secure coding, and maintainable design.
- Exposure to observability tools and practices, including metrics, logs, traces, dashboards, alerts, and service health analysis.
- Understanding of cloud security fundamentals, identity, access control, RBAC, secrets management, and secure service-to-service communication.
- Exposure to incident response, root cause analysis, postmortems, or reliability improvement practices.
Responsibilities
- Design, develop, test, deploy, and support cloud-native SaaS applications and services.
- Build scalable, resilient, and secure distributed systems using microservices architecture.
- Develop and operate services in public cloud environments such as AWS, Google Cloud, or Cisco Private Cloud.
- Participate in designing and implementing service automation, monitoring, observability, and telemetry pipelines.
- Analyze service health, performance metrics, logs, traces, and alerts to improve reliability and customer experience.
- Own services throughout their lifecycle, from design and implementation to production support and continuous improvement.
- Work on deployment, configuration, and operational readiness for SaaS services in production environments.
- Review architecture, designs, implementation plans, test strategies, and operational procedures.
- Troubleshoot complex production and customer issues across application, infrastructure, database, and networking layers.
- Collaborate with engineering, product management, security, SRE, DevOps, and customer-facing teams.
- Contribute to building secure, scalable, and reliable business solutions for Cisco customers and partners.
Benefits
- Medical, dental, and vision insurance
- 401(k) plan with Cisco matching contribution
- Paid parental leave
- Short- and long-term disability coverage
- Basic life insurance
- Potential grants of Cisco restricted stock units, subject to eligibility and vesting conditions
- Paid holidays and a floating holiday for non-exempt employees
- Paid birthday day off, year-end holiday shutdown, and personal wellness days
- Paid vacation time for non-exempt employees or flexible vacation time off for eligible exempt employees
- Paid sick time
- Additional paid time away may be requested for critical or emergency family issues
- Optional paid volunteer days
- Annual bonuses for eligible non-sales employees
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
