Software QA Engineer II (Full Time) - United States

Cisco•Richardson, RI

About The Position

The Cisco Wireless team validates the quality, reliability, and performance of next-generation wireless products, partnering with development, platform, and system teams to test features, automate coverage, and reproduce customer scenarios. This role contributes to validating Cisco wireless platforms through test planning, automation development, and analysis of system behavior. It offers hands-on experience with networking environments, lab setups, and AI-assisted development tools. The position involves writing and executing test plans and test cases for wireless features and systems; developing and maintaining automation scripts; analyzing results; reproducing issues in controlled labs; helping maintain testbeds; and collaborating with engineering teams to debug and resolve issues. The role also involves learning and applying AI-assisted tools to improve testing efficiency.

Requirements

Meet one of these education and experience combinations, completed within the past three years or expected within the next 12 months: a master's degree with no work experience, or a bachelor's degree with two years of work experience.
Qualifying education and work experience must be in Computer Science, Computer Engineering, Computer Information Systems, Network Engineering, or a related field.
Strong programming fundamentals, preferably in Python or a similar scripting language.
Basic understanding of networking concepts such as TCP/IP, DHCP, DNS, and routing.
Strong analytical, debugging, and problem-solving skills, with a detail-oriented approach to troubleshooting system behavior.
Curiosity and interest in AI-enabled engineering practices, including using AI tools to improve productivity.

Nice To Haves

Exposure to networking devices such as routers, switches, and access points through coursework, labs, or internships.
Familiarity with setting up small network environments.
Basic understanding of wireless technologies such as Wi-Fi / 802.11.
CCNA certification or working toward it.

Responsibilities

Write and execute test plans and test cases for wireless features and systems.
Develop and maintain automation scripts using Python or similar languages.
Analyze test results and identify issues, inconsistencies, or performance gaps.
Reproduce customer and system issues in controlled lab environments.
Assist in setting up and maintaining testbeds and lab environments, including routers, switches, and access points.
Collaborate with development and platform teams to debug and resolve issues.
Learn and apply AI-assisted tools, such as Copilot and Cursor, to improve testing efficiency and automation.

Benefits

Medical, dental, and vision insurance, subject to plan eligibility rules.
401(k) plan with Cisco matching contribution.
Paid parental leave.
Short- and long-term disability coverage.
Basic life insurance.
Paid holidays and a floating holiday for non-exempt employees.
Paid day off for employee's birthday.
Paid year-end holiday shutdown.
Paid personal wellness days.
Paid vacation time for non-exempt employees; exempt employees participate in a flexible vacation time-off program.
Sick time off, with eligible unused time carried forward.
Additional paid time away may be requested for critical or emergency family issues.
Optional paid volunteer days.
Annual bonuses for eligible non-sales employees, subject to Cisco policies.
Potential eligibility for Cisco restricted stock unit grants, subject to continued employment and vesting periods.