Closing Team Leader - Myrtle Grove, NC

Target • Wilmington, NC

2d • $20 - $34 • Onsite

About The Position

The Closing Team Leader leads the store’s closing team to maintain a guest-first culture, execute closing routines, and help achieve sales and profitability goals. The role involves coordinating work across store areas, supporting store operations and leaders, developing and coaching team members, and ensuring the store is ready for the next day. The leader also supports guest services, safety, security, and compliance. This is a full-time role, though weekly hours are not guaranteed to reach 40 and may fluctuate based on business needs.

Requirements

• High school diploma or equivalent.
• Must be at least 18 years old.
• Ability to lead and hold others accountable.
• Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
• Ability to work independently and as part of a team.
• Ability to manage workload and prioritize tasks independently.
• Welcoming and helpful attitude toward guests and team members.
• Effective communication skills.
• Ability to remain focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
• Ability to access all areas of the building to respond to guest or team member issues.
• Ability to interpret instructions, reports, and information.
• Ability to accurately handle cash register operations as needed.
• Ability to climb up and down ladders.
• Ability to scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 44 pounds without assistance.
• Flexible schedule, including nights, weekends, and holidays, and reliable, prompt attendance.
• Ability to work in and be exposed to varying temperatures, humidity, and other elements during duties such as Drive Up and carryout.
• Ability to remain mobile for the duration of a scheduled shift; shift length may vary.

Nice To Haves

• Previous retail experience preferred, but not required.

Responsibilities

• Demonstrate inclusivity by valuing diverse voices and approaches, acting authentically and respectfully, and creating equitable experiences.
• Model, train, and coach service expectations to prioritize the guest experience.
• Understand how each business area contributes to sales growth and total store profitability.
• Lead execution of onboarding, learning, and other best practices; address skill gaps through coaching and development.
• Problem-solve and prioritize across business areas to execute store strategies and achieve business results and sales goals while prioritizing the guest experience.
• Communicate and collaborate with leaders to influence sales performance and workload deliverables, using check-ins, check-outs, and meetings as connection points.
• Support store operations by viewing the store through the guest’s perspective, establishing routines, and ensuring departments are zoned, in stock, signed, and labeled appropriately for the next day.
• Use business planning tools to share priorities and updates with store leadership.
• Take action to achieve performance goals.
• Evaluate candidates for open positions and develop a guest-centric team.
• Support team onboarding and learning, and help close skill gaps through development, coaching, and team interactions.
• Support leaders in establishing goals and expectations, holding team members accountable, and sharing performance feedback as needed.
• As a key carrier, follow safe and secure training and processes.
• Address store emergency and compliance needs.
• Model ethical conduct, safety, and compliance, and hold the team accountable to the same standards.
• Lead a safety culture by modeling and recognizing safe behavior, identifying and correcting hazards, reinforcing safety expectations, assisting with incident response, and timely and accurately reporting and investigating injuries.
• Model a welcoming guest experience by greeting guests, demonstrating helpful engagement, addressing guest needs, and thanking guests for shopping at Target.
• Model physical security processes to strengthen the in-store security culture.
• Support merchandise protection strategies across the store, including ordering, storage, and application as directed by best practices.
• Support order pickup, Drive Up orders, and Drive Up returns while maintaining compliance, including with adult beverage laws.
• Perform other duties based on business needs.

Benefits

• Eligible team members and their dependents may receive comprehensive health benefits and programs, which may include medical, vision, dental, and life insurance.
• 401(k).
• Employee discount.
• Short-term disability.
• Long-term disability.
• Paid sick leave.
• Paid national holidays.
• Paid vacation.
• Financial, education, and well-being benefits and programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED