Closing Team Leader - Myrtle Grove, NC

Target • Wilmington, NC

1d • Onsite

About The Position

The Closing Team Leader leads the store’s closing team to maintain guest service and store operations through closing each night. The role continues the day’s work by prioritizing the guest experience, executing closing routines, supporting storewide sales and profitability, and developing team members. The leader collaborates with store leadership, supports daily business planning, and helps prepare departments for the next day.

This is a full-time role, though hours are not guaranteed to be 40 per week and may fluctuate with business needs. The schedule is flexible and may include varying hours, nights, weekends, holidays, and peak shopping times. The position is active and physically demanding, with frequent merchandise handling and mobility throughout a shift.

Requirements

• High school diploma or equivalent.
• Must be at least 18 years old.
• Ability to lead others and hold them accountable.
• Ability to communicate on multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
• Ability to work independently and as part of a team.
• Ability to manage workload and prioritize tasks independently.
• Welcoming and helpful attitude toward guests and team members.
• Effective communication skills.
• Ability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.
• Ability to access all areas of the building to respond to guest or team member issues.
• Ability to interpret instructions, reports, and information.
• Ability to accurately handle cash register operations as needed.
• Ability to climb ladders and scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving up to 44 pounds without additional assistance.
• Flexible schedule availability, including nights, weekends, holidays, and peak shopping times, with reliable and prompt attendance.
• Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing duties such as Drive Up and carryout.
• Ability to remain mobile for the duration of a scheduled shift; shift length may vary.

Nice To Haves

• Previous retail experience is preferred but not required.

Responsibilities

• Model inclusivity, authenticity, respect, and equitable experiences.
• Prioritize the guest experience and model, train, and coach service expectations.
• Understand how store areas contribute to sales growth and total store profitability.
• Lead execution of onboarding and learning best practices; develop and coach team members to close skill gaps.
• Problem-solve and prioritize across business areas to execute store strategies and achieve sales goals while prioritizing guests.
• Communicate and collaborate with leaders to influence sales performance and workload deliverables, using check-ins, check-outs, and meetings as connection points.
• Support store operations by maintaining guest-focused routines and ensuring departments are zoned, in stock, signed, and labeled for the next day.
• Use business planning tools to share priorities and updates with store leadership.
• Take action to achieve performance goals.
• Evaluate candidates for open positions and develop a guest-centric team.
• Support team onboarding and learning, set clear goals and expectations, hold team members accountable, and share performance feedback with leaders as needed.
• As a key carrier, follow safe and secure processes and address store emergency and compliance needs.
• Model ethical conduct, safety, and compliance, and hold the team accountable to the same standards.
• Promote safe behaviors, identify and correct hazards, respond to incidents, and report and investigate injuries accurately and promptly.
• Model welcoming guest interactions, help resolve guests’ needs, and thank guests for shopping at Target.
• Model physical security processes and support merchandise protection strategies, including ordering, storage, and application as directed by best practices.
• Support order pickup, Drive Up orders and returns, and comply with applicable adult beverage laws.
• Perform other duties based on business needs.

Benefits

• Eligible team members and their dependents may have access to medical, vision, dental, and life insurance.
• 401(k).
• Employee discount.
• Short-term disability.
• Long-term disability.
• Paid sick leave.
• Paid national holidays.
• Paid vacation.
• Additional financial, education, and well-being benefits may be available to eligible team members.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED