Closing Team Leader - Addison, TX

Target•Addison, TX
•$22 - $37•Onsite

About The Position

The Closing Team Leader leads the store’s closing team, continuing the day’s work and taking care of guests until the store closes. The role helps build a guest-first culture, drive sales and profitability, develop business partnerships across the store, and improve workload efficiency through closing routines and team coaching. The position provides leadership experience in guest service, sales performance, store operations, and team development. The role requires a flexible schedule that may include nights, weekends, holidays, and peak shopping times. It is full-time, although weekly hours are not guaranteed to reach 40 and may fluctuate with business needs. The work is physically active and may involve varying temperatures and other environmental conditions.

Requirements

  • High school diploma or equivalent.
  • Must be at least 18 years old.
  • Ability to lead and hold others accountable.
  • Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
  • Ability to work independently and as part of a team, manage workload, and prioritize tasks independently.
  • Welcoming and helpful attitude toward guests and team members, with effective communication skills.
  • Ability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.
  • Ability to access all areas of the building to respond to guest or team member issues and interpret instructions, reports, and information.
  • Ability to accurately handle cash register operations as needed.
  • Ability to climb up and down ladders.
  • Ability to scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving items up to 44 pounds without assistance.
  • Flexible work schedule, including nights, weekends, and holidays, and reliable, prompt attendance.
  • Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing certain duties, including Drive Up and carryout.
  • Ability to remain mobile for the duration of a scheduled shift; shift length may vary.

Nice To Haves

  • Previous retail experience is preferred but not required.

Responsibilities

  • Model inclusive, authentic, and respectful behavior that creates equitable experiences.
  • Prioritize the guest experience; model, train, and coach service expectations and guest engagement.
  • Understand how each store area contributes to sales growth and total store profitability.
  • Lead execution of onboarding, learning, and best practices; coach and develop team members to close skill gaps.
  • Problem-solve and prioritize across business areas to execute store strategies and achieve sales goals while prioritizing the guest experience.
  • Communicate and collaborate with store leaders about sales performance and workload, using check-ins, check-outs, and meetings as connection points.
  • Support store operations by establishing consistent routines and ensuring departments are zoned, in stock, and signed and labeled appropriately.
  • Use business planning tools to share priorities and business updates with store leadership, and take action to achieve performance goals.
  • Evaluate candidates for open positions and develop a guest-centric team.
  • Support onboarding and learning, set clear goals and expectations with leaders, hold team members accountable, and share performance feedback as needed.
  • As a key carrier, follow safe and secure training and processes, and address store emergency and compliance needs.
  • Model and uphold ethical conduct, safety, and compliance; hold the team accountable to the same standards.
  • Lead safety practices by modeling and recognizing safe behavior, identifying and correcting hazards, supporting incident response, and reporting and investigating injuries promptly and accurately.
  • Model a welcoming guest experience, including greeting and thanking guests and helping resolve their needs.
  • Model physical security processes and support merchandise protection strategies, including ordering, storage, and application as directed by best practices.
  • Support order pickup, Drive Up orders, and Drive Up returns while maintaining compliance, including adult beverage laws.
  • Perform other duties based on business needs.

Benefits

  • Eligible team members and dependents may receive comprehensive health benefits and programs, which may include medical, vision, dental, and life insurance.
  • 401(k).
  • Employee discount.
  • Short-term disability.
  • Long-term disability.
  • Paid sick leave.
  • Paid national holidays.
  • Paid vacation.
  • Financial, education, and well-being benefits may also be available to eligible team members.
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