Closing Team Leader - Carmel, IN

Target • Carmel, IN

1d • $21 - $36

About The Position

The Closing Team Leader leads the store’s closing team, maintaining momentum after the day’s work and supporting guests until the store closes. The role focuses on a guest-first service culture, store sales and profitability, effective partnerships across the store, efficient workload execution, and coaching team members through closing routines. The leader also supports store operations, team development, safety, security, and compliance. The position is full-time, though weekly hours are not guaranteed at 40 and may fluctuate based on business needs.

Requirements

• High school diploma or equivalent.
• Must be at least 18 years of age.
• Ability to lead and hold others accountable.
• Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
• Ability to work independently and as part of a team.
• Ability to manage workload and prioritize tasks independently.
• Welcoming and helpful attitude toward guests and team members.
• Effective communication skills.
• Ability to remain focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
• Ability to access all areas of the building to respond to guest or team member issues.
• Ability to interpret instructions, reports, and information.
• Ability to accurately handle cash register operations as needed.
• Ability to climb up and down ladders.
• Ability to scan, handle, and move merchandise safely and efficiently, including frequently lifting or moving up to 44 pounds without additional assistance.
• Flexible schedule, including nights, weekends, and holidays, and reliable, prompt attendance.
• Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing duties such as Drive Up and carryout.
• Ability to remain mobile for the duration of a scheduled shift; shift length may vary.

Nice To Haves

• Previous retail experience is preferred but not required.

Responsibilities

• Demonstrate inclusivity by valuing diverse voices and approaches, acting authentically and respectfully, and creating equitable experiences.
• Model, train, and coach guest-service expectations and a guest-first service culture.
• Understand how each area contributes to sales growth and total store profitability.
• Lead execution of onboarding, learning, and best practices; identify and address skill gaps through development, coaching, and team interactions.
• Prioritize and problem-solve across business areas to execute store strategies and achieve business results and sales goals while prioritizing the guest experience.
• Communicate and collaborate with leaders to influence sales performance and workload deliverables, using check-ins, check-outs, and meetings as connection points.
• Support store operations by assessing the store from the guest’s perspective, establishing consistent routines, and helping ensure departments are zoned, in stock, and appropriately signed and labeled.
• Use business planning tools to share priorities and business updates with store leadership.
• Take action to achieve performance goals.
• Evaluate candidates for open positions and develop a guest-centric team.
• Support team onboarding and learning, and help close skill gaps through coaching and interactions.
• Support leaders in setting clear goals and expectations, hold team members accountable, and share performance feedback with leaders as needed.
• As a key carrier, follow safe and secure training and processes.
• Address store emergency and compliance needs.
• Model and uphold ethical conduct, safety, and compliance, and hold the team accountable to the same standards.
• Lead a safety culture by modeling and recognizing safe behaviors, identifying and correcting hazards, reinforcing safety expectations, assisting with incident response, and promptly and accurately reporting and investigating injuries.
• Model a welcoming guest experience by greeting guests, helping team members engage guests, assisting with specific needs, and thanking guests for choosing Target.
• Model physical security processes and support merchandise protection strategies, including ordering, storage, and application as directed by best practices.
• Support guest services such as order pickup, Drive Up orders, and Drive Up returns while maintaining compliance, including with adult beverage laws.
• Perform other duties based on business needs.

Benefits

• Eligible team members and dependents may receive medical, vision, dental, and life insurance and other comprehensive health benefits and programs.
• 401(k).
• Employee discount.
• Short-term disability.
• Long-term disability.
• Paid sick leave.
• Paid national holidays.
• Paid vacation.
• Financial, education, and well-being benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED