About The Position

The Beauty Advisor drives sales and delivers a positive customer experience by providing excellent service through building client relationships, performing product applications, and offering customized recommendations. The role calls for genuine enthusiasm for the beauty and fragrance industry, competitive drive, and confidence in a fast-paced commission environment. This is an hourly position. The Beauty Advisor builds customer loyalty through personalized consultations, clienteling tools, and product recommendations, while creating memorable experiences for customers, teammates, vendors, and the community. The position also supports sales promotions, merchandising, replenishment, store fulfillment, asset protection, and general store operations. Associates are expected to maintain required professional licenses and certifications, including any state-specific demonstrator or cosmetology licenses that apply.

Requirements

  • Dedication to customer service and drive to achieve store objectives.
  • Skills and experience to perform the role, with a commitment to continuous learning.
  • Ability to take ownership of assigned tasks and contribute to store success.
  • Self-directed and able to work with minimal supervision in a deadline-driven environment.
  • Excellent communication skills.
  • Comfort with technology, including smartphones, tablet computers, and Windows-based operating systems.
  • Availability to work a flexible schedule based on business needs, including nights, weekends, and holidays.
  • Ability to regularly move around all store areas and remain accessible to customers.
  • Ability to bend, reach, and stretch for products, and lift, carry, and move at least 40 lbs.
  • Comfort with and enjoyment of assisting customers with makeup application and skincare services.
  • Maintain all required professional licenses and certifications, including applicable state-specific demonstrator or cosmetology licenses.

Responsibilities

  • Take ownership and initiative in achieving store objectives and personal and store key metrics.
  • Build genuine relationships with teammates, vendors, customers, and the community to create memorable store experiences.
  • Deliver excellent service and build customer loyalty through personalized consultations, clienteling tools, and product recommendations tailored to client needs and preferences.
  • Execute promotions, special events, and customer outreach to maximize performance and drive sales.
  • Use selling tools and digital devices to provide an omnichannel experience and communicate inventory, assortment, and product details.
  • Use training tools, brand resources, and feedback to build product knowledge, suggestive selling behaviors, artistry skills, and expertise in beauty tips and trends.
  • Encourage repeat client interactions by serving as a knowledgeable and trusted resource.
  • Merchandise and replenish products promptly; maintain visual merchandising, signing, and beauty hygiene standards in accordance with vendor and company directives.
  • Contribute to a positive store culture by connecting with teammates, sharing knowledge, and celebrating individual and team achievements.
  • Adapt to changing circumstances and support selling and store operations by assisting with other assigned tasks.
  • Support store fulfillment and asset protection initiatives by accurately and efficiently executing omni and operations processes, maintaining product protection standards, and following safety guidelines.
  • Maintain all required professional licenses and certifications, including applicable state-specific demonstrator or cosmetology licenses.
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