Clinical Training Consultant

Amerihealth Caritas•,

About The Position

The Clinical Trainer - CHC is a licensed clinical professional (RN, LPN, LMSW, or LCSW) with experience conducting assessments in healthcare, long-term services and supports (LTSS), managed care, or related clinical settings. The role executes live and virtual training, manages and updates training materials, and participates in project management specific to Community Health Choices (CHC). The position collaborates with Enterprise Learning Governance and other learning community teams to develop training for internal and external customers, primarily focused on new-hire and ongoing service-coordination education. The Clinical Trainer serves as the clinical lead for InterRAI assessment education and quality initiatives and participates in projects related to assessment processes, onboarding enhancements, workforce development, regulatory readiness, and continuous quality improvement within the CHC program. The role develops and maintains microlearning modules, job aids, reference tools, and other educational resources to reinforce InterRAI assessment concepts, regulatory updates, and best practices, ensuring content aligns with contractual requirements, organizational standards, and evolving regulatory expectations. The position reviews completed InterRAI assessments for accuracy, consistency, clinical appropriateness, and compliance with assessment protocols. Review findings inform training priorities and quality improvement efforts and help reduce assessment-related deficiencies. The role provides routine reporting and recommendations to leadership on assessment-quality trends, educational needs, and process-improvement opportunities. The Clinical Trainer applies learning theory, including the ADDIE model; prepares reports and training-class summaries; creates participant and facilitator guides and supporting materials; develops learning methods, media, and instructional content to meet learning objectives; and conducts training-needs assessments that align performance needs with organizational results.

Requirements

  • Bachelor's degree or equivalent work experience.
  • Clinical licensure as an RN, LPN, LCSW, or LSW.
  • Five to seven years of experience in training delivery, facilitation, and classroom management.
  • Demonstrated training skills in live and virtual environments.
  • Solid application of project-management principles and methodologies.
  • Advanced adult-learning theory or principles.
  • Introductory knowledge of change-management principles.
  • Experience using Microsoft Office products, including Word, Outlook, Excel, and PowerPoint.

Nice To Haves

  • Master's degree.
  • Experience conducting and/or training the InterRAI assessment.
  • CCM certification.
  • Expertise in training delivery, enterprise-wide learning solutions, consultation, project management, LMS capabilities, and training-design knowledge.

Responsibilities

  • Deliver live and virtual training and manage and update training materials for Community Health Choices.
  • Collaborate with Enterprise Learning Governance and other learning community teams to develop training for internal and external customers, particularly new-hire and ongoing service-coordination education.
  • Lead InterRAI assessment education and quality initiatives as the clinical lead.
  • Participate in projects related to assessment processes, onboarding enhancements, workforce development, regulatory readiness, and continuous quality improvement within the CHC program.
  • Develop and maintain microlearning modules, job aids, reference tools, and other educational resources on InterRAI concepts, regulatory updates, and best practices.
  • Review completed InterRAI assessments for accuracy, consistency, clinical appropriateness, and compliance with assessment protocols.
  • Use assessment-review findings to identify trends, inform training priorities, support quality improvement, and reduce assessment-related deficiencies.
  • Provide routine reports and recommendations to leadership on assessment-quality trends, educational needs, and process-improvement opportunities.
  • Apply learning theory, including the ADDIE model, to training and instructional design.
  • Prepare reports and training-class summaries, create participant and facilitator guides and supporting materials, and develop learning methods and media to support learning objectives.
  • Develop instructional visuals, text, and audio, and conduct training-needs assessments aligned with performance needs and organizational results.

Benefits

  • Flexible work solutions, including remote options and hybrid work schedules.
  • Competitive pay.
  • Paid time off, including holidays and volunteer events.
  • Health insurance coverage for the associate and dependents starting on Day 1.
  • 401(k).
  • Tuition reimbursement.
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