Clinical Training and Development Supervisor

Red River Animal Emergency Hospital and Referral Center•Fargo, ND

10d•$75,000 - $85,000•Onsite

About The Position

The Clinical Training and Development Supervisor is the primary trainer and mentor for newly hired Veterinary Assistants and Licensed Veterinary Technicians at Red River Animal Emergency Clinic. The supervisor creates individualized onboarding plans, tracks competency milestones, conducts documented progress reviews, and helps each new team member develop the knowledge and confidence to work independently. The role develops structured training programs, maintains skills checklists and advancement pathways, and leads retraining in areas including CPR/RECOVER, triage, anesthesia monitoring, fluid therapy, drug calculations, transfusion medicine, advanced vascular access, patient safety, controlled substance handling, medical records, and updated SOPs. The supervisor also recruits and develops trainers, leads train-the-trainer programs, creates educational resources and simulations, contributes to hospital protocols and safety initiatives, supports VECCS certification efforts, and oversees VTS mentorship and VTNE preparation programs. The position participates in technician recruitment and remains actively involved on the hospital floor, coaching team members through emergency cases while supporting workflow efficiency, advanced nursing care, and high-risk patient management. It is a full-time role in Fargo, North Dakota, with a variable schedule based on hospital and training needs. The schedule is 36–40 hours per week and includes one week of overnight shifts each month; overtime may be required. Shifts may begin before 7:00 AM or end after 7:00 PM, and may include weekends, evenings, holidays, and overnights. The schedule may change according to hospital operational needs, and regular, dependable attendance is required.

Requirements

At least 5 years of veterinary industry experience, including experience as a Veterinary Technician.
Advanced emergency and critical care nursing knowledge and skills.
Strong understanding of pharmacology, medication protocols, calculations, dosing, and safe medication handling.
Ability to accurately complete technical procedures and treatments while following hospital protocols.
Advanced understanding of diagnostics and ability to collaborate with veterinarians on patient care plans.
Exceptional patient advocacy skills.
Experience supporting critical patient care and triage.
Strong leadership, mentorship, organizational, and communication skills.
Knowledge of adult learning principles and ability to teach individuals with varying learning styles.
Proficiency with veterinary practice management software and Microsoft Office applications, including Excel, Word, and PowerPoint.
Ability to manage multiple schedules, trainees, projects, and training records simultaneously.
Ability to frequently bend, stand, stoop, walk, sit, talk, listen, and work in physically demanding positions.
Ability to frequently lift and/or move up to 50 pounds and occasionally assist with patients weighing over 150 pounds.
Ability to work a variable schedule that may include overnight shifts, weekends, evenings, holidays, and shifts beginning before 7:00 AM or ending after 7:00 PM.
Overtime may be required.

Nice To Haves

Credentialed VTS in Emergency and Critical Care with an active license.
Prior experience training, precepting, or leading clinical staff.

Responsibilities

Serve as the primary trainer and mentor for newly hired Veterinary Assistants and Licensed Veterinary Technicians.
Create individualized onboarding plans, track competency milestones, and conduct documented progress reviews.
Develop structured training programs, skills checklists, and advancement pathways.
Lead retraining initiatives in CPR/RECOVER, triage, anesthesia monitoring, fluid therapy, drug calculations, transfusion medicine, advanced vascular access, patient safety, controlled substance handling, medical records, and updated SOPs.
Recruit and develop trainers and lead train-the-trainer programs.
Create educational resources and simulations.
Contribute to hospital protocols and safety initiatives.
Support VECCS certification efforts.
Oversee VTS mentorship and VTNE preparation programs.
Participate in technician recruitment efforts.
Coach team members through real emergency cases on the hospital floor.
Support workflow efficiency, advanced nursing care, and high-risk patient management.
Align the work schedule with new hires' shifts during their first 30 days whenever possible.
Maintain regular and dependable attendance.