Clinical Training and Development Partner

Brightli•Poplar Bluff, MO

About The Position

The Clinical Training and Development Partner supports employee growth, clinical excellence, quality care, and continuous learning across the organization. The role assesses organizational training needs, coordinates and delivers clinical and operational education, develops learning materials, supports evidence-based practices, monitors training effectiveness, and collaborates with leaders across departments. The position helps ensure associates have the knowledge, resources, and support to provide high-quality services while maintaining compliance with organizational standards and best practices. The partner works with leaders and departments across the organization to develop workforce learning initiatives, support onboarding and employee development, maintain training resources and records, and improve training outcomes. The position is based in Farmington, Missouri, within Continuous Quality Improvement.

Requirements

  • Master's degree in Mental Health or a closely related field.
  • Knowledge of clinical best practice standards.
  • Ability to effectively present educational content to individuals and groups.
  • Successful completion of required background checks, including criminal record, driving record, abuse/neglect screening, and fingerprint check.
  • Current driver's license, acceptable driving record, and current auto insurance.
  • Valid driver's license in the state of residency.
  • Obtain trainer certifications relevant to clinical training and assigned by the Director of Clinical Training and Consultation within three months of request.
  • Excellent verbal and written communication skills and ability to work collaboratively across disciplines.
  • Strong organizational, planning, and time-management abilities.
  • Proficient computer skills and experience using technology-based learning tools.
  • Excellent problem-solving and critical-thinking skills.
  • Ability to build relationships and collaborate effectively with leaders and staff throughout the organization.
  • Ability to manage multiple projects and priorities simultaneously.
  • Ability to perform sedentary work involving up to 10 pounds of force occasionally and negligible force frequently; complete repetitive hand, finger, and arm movements; sit for extended periods with occasional standing and walking; and occasionally lift, carry, push, or pull materials and equipment.

Nice To Haves

  • Provisionally licensed or fully licensed, including LPC, LCSW, LMFT, or other closely related clinical licensure.
  • Knowledge of adult learning theories.
  • Experience developing, facilitating, or coordinating training programs.

Responsibilities

  • Assess organizational learning and development needs using evaluation methods and stakeholder feedback.
  • Develop, design, and deliver clinical and operational training programs to enhance employee knowledge and performance.
  • Facilitate internal and external trainings for diverse audiences.
  • Collaborate with supervisors, directors, regional and executive leaders, Human Resources, Compliance, Credentialing, and clinical departments on workforce development initiatives.
  • Create, update, and maintain training materials, newsletters, course content, presentations, graphics, videos, and other educational resources using approved branding standards.
  • Coordinate and communicate training opportunities across organizational programs and regions.
  • Support clinical training during new-hire onboarding and assist leaders with individual and team development.
  • Maintain training databases and accurately manage training records, schedules, participant information, and reporting data.
  • Monitor training effectiveness, participation, satisfaction, and outcome metrics to support continuous improvement.
  • Assist with internal audits and quality reviews, and maintain training quality standards and presenter databases.
  • Build relationships across assigned locations to assess training needs, provide consultation, and support organizational initiatives.
  • Maintain training calendars, manage shared training resources, and support training budget planning.
  • Partner with operational leadership and Human Resources to promote clinical best practices and agency initiatives.
  • Perform other duties as assigned to support organizational learning and development goals.

Benefits

  • Employee Assistance Program with 24/7 counseling, legal assistance, and financial consultation at no cost to the employee and household.
  • Mileage reimbursement for work functions requiring travel.
  • Employee discounts on hotels, theme parks, attractions, and college tuition.
  • Paid time off for full-time employees.
  • Health, dental, vision, retirement, life, and other benefits for full-time employees.
  • Initial, ongoing, comprehensive, and supportive training.
  • Career mobility and advancement opportunities, including promotion from within.
  • Supportive workplace culture promoting employee wellbeing, health, and happiness.
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