Clinical Training & Development Partner - Behavioral Health (Kansas City)

Brightli • Kansas City, MO

10d

About The Position

The Clinical Training and Development Partner uses behavioral health expertise to develop professionals, advance clinical excellence, and improve care across the organization. The role designs and facilitates clinical education, promotes evidence-based practices, and helps associates build the knowledge and confidence to deliver high-quality behavioral health services.

The position collaborates with clinical and operational leaders, Human Resources, Compliance, Credentialing, and Continuous Quality Improvement to identify learning needs, strengthen service delivery, improve employee performance, and support workforce development throughout the organization. Training may be delivered in person, virtually, or through technology-supported learning environments. The role also supports onboarding, professional development, quality reviews, clinical best-practice initiatives, internal audits, and continuous improvement.

The position is based in Independence, Missouri, within the Continuous Quality Improvement department. It is full-time and involves primarily sedentary work, including extended sitting, computer use, and virtual or in-person training activities, with occasional standing, walking, and handling of training materials or equipment weighing up to 10 pounds.

Requirements

• Master’s degree in counseling, social work, psychology, marriage and family therapy, or a closely related behavioral health field.
• Professional experience working in behavioral health or mental health services, with demonstrated knowledge of service delivery and clinical practice.
• Knowledge of clinical best practices, evidence-based treatment, behavioral healthcare delivery, and quality care standards.
• Experience presenting, facilitating, or communicating clinical or educational content to individuals or groups.
• Current driver’s license, acceptable driving record, and current auto insurance.
• Excellent presentation, facilitation, written communication, and verbal communication skills.
• Ability to simplify complex behavioral health information into clear, engaging, and practical learning content.
• Strong organizational, project-management, planning, critical-thinking, and problem-solving skills.
• Ability to manage multiple training initiatives, stakeholders, deadlines, and priorities simultaneously.
• Proficiency with presentation software, virtual training platforms, Microsoft Office applications, learning technologies, and digital content-development tools.
• Ability to collaborate effectively and build relationships with clinical professionals, operational leaders, executives, and cross-functional partners.
• Ability to obtain assigned trainer certifications within three months of the request.

Nice To Haves

• Provisional or full clinical licensure, including PLPC, LPC, LMSW, LCSW, PLMFT, LMFT, or a closely related credential.
• Experience developing, coordinating, facilitating, or evaluating clinical training and professional development programs.
• Knowledge of adult learning theory, instructional design, learning and development, or workforce development.
• Experience presenting clinical or educational content to leaders, multidisciplinary teams, or large audiences.

Responsibilities

• Design and facilitate behavioral health, clinical, and operational training for in-person, virtual, and technology-supported learning environments.
• Translate clinical concepts, evidence-based practices, service-delivery standards, and organizational expectations into clear, practical learning experiences.
• Assess training needs using stakeholder feedback, performance data, quality findings, participant input, and organizational priorities.
• Partner with clinical and operational leaders, Human Resources, Compliance, Credentialing, and other departments on onboarding, professional development, and workforce initiatives.
• Create presentations, course materials, facilitator guides, videos, graphics, newsletters, and digital learning resources using approved brand standards.
• Coordinate training calendars, communications, presenters, learning resources, participant information, and training opportunities across programs and regions.
• Evaluate participation, satisfaction, knowledge transfer, and training outcomes to strengthen learning effectiveness, employee performance, and quality service delivery.
• Maintain accurate training records, databases, course materials, reporting data, and shared learning resources.
• Support quality reviews, clinical best-practice initiatives, internal audits, presenter standards, and continuous improvement efforts.
• Build trusted relationships throughout the organization and consult with leaders and teams on clinical education, service delivery, and professional development needs.

Benefits

• Employee Assistance Program with 24/7 counseling services, legal assistance, and financial consultation for the employee and household at no cost.
• Company-paid mileage reimbursement for work functions requiring travel.
• Employee discounts on hotels, theme parks, attractions, and college tuition.
• Paid time off package for full-time employees.
• Health, dental, vision, retirement, life, and other benefits for full-time employees.
• Initial, ongoing, comprehensive, and supportive training.
• Career mobility and advancement opportunities, including promotion from within.
• Supportive workplace culture that promotes employee well-being and values employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level