Clinical Training and Development Supervisor

Red River Animal Emergency Hospital and Referral Center•Fargo, ND

8d•Onsite

About The Position

Red River Animal Emergency Clinic is seeking a full-time Clinical Training and Development Supervisor in Fargo, North Dakota. This role serves as the primary trainer and mentor for newly hired Veterinary Assistants and Licensed Veterinary Technicians. The supervisor creates individualized onboarding plans, tracks competency milestones, conducts documented progress reviews, and helps each new team member develop the knowledge and confidence to work independently. The supervisor develops structured training programs, maintains skills checklists and advancement pathways, and leads retraining initiatives covering CPR/RECOVER, triage, anesthesia monitoring, fluid therapy, drug calculations, transfusion medicine, advanced vascular access, patient safety, controlled substance handling, medical records, and updated standard operating procedures. The role also includes recruiting and developing trainers, leading train-the-trainer programs, creating educational resources and simulations, contributing to hospital protocols and safety initiatives, supporting VECCS certification efforts, overseeing VTS mentorship and VTNE preparation programs, and participating in technician recruitment. The supervisor remains actively involved on the hospital floor, coaching team members during emergency cases and supporting workflow efficiency, advanced nursing care, and high-risk patient management. The position has a variable schedule based on hospital and training needs, including one week of overnight shifts each month. The schedule may include weekends, evenings, holidays, and overnight shifts, and overtime may be required.

Requirements

At least 5 years of veterinary industry experience, including experience as a Veterinary Technician.
Advanced emergency and critical care nursing knowledge and skills.
Strong understanding of pharmacology, medication protocols, calculations, dosing, and safe medication handling.
Ability to accurately complete technical procedures and treatments while strictly following hospital protocols.
Advanced understanding of diagnostics and ability to collaborate with veterinarians regarding patient care plans.
Exceptional patient advocacy skills.
Experience supporting critical patient care and triage.
Strong leadership, mentorship, organizational, and communication skills.
Knowledge of adult learning principles and ability to teach individuals with varying learning styles.
Proficiency with veterinary practice management software and Microsoft Office applications, including Excel, Word, and PowerPoint.
Ability to frequently bend, stand, stoop, walk, sit, talk, listen, and work in physically demanding positions.
Ability to frequently lift and/or move up to 50 pounds and occasionally assist with patients weighing over 150 pounds.
Regular and dependable attendance is required.

Nice To Haves

Credentialed VTS in Emergency and Critical Care with an active license.
Prior experience training, precepting, or leading clinical staff.

Responsibilities

Serve as the primary trainer and mentor for newly hired Veterinary Assistants and Licensed Veterinary Technicians.
Create individualized onboarding plans, track competency milestones, and conduct documented progress reviews.
Develop structured training programs and maintain skills checklists and advancement pathways.
Lead retraining initiatives in CPR/RECOVER, triage, anesthesia monitoring, fluid therapy, drug calculations, transfusion medicine, advanced vascular access, patient safety, controlled substance handling, medical records, and updated SOPs.
Recruit and develop trainers and lead train-the-trainer programs.
Create educational resources and simulations.
Contribute to hospital protocols and safety initiatives and support VECCS certification efforts.
Oversee VTS mentorship and VTNE preparation programs.
Participate in technician recruitment efforts.
Coach team members through real emergency cases on the hospital floor while supporting workflow efficiency, advanced nursing care, and high-risk patient management.
Align work schedules with new hires during their first 30 days whenever possible.
Manage multiple schedules, trainees, projects, and training records.