Clinical Technician (CMA/LPN)-Family Practice-Full Time

St Croix Health•Webster, WI

52d•Onsite

About The Position

The Clinical Technician works 0.9–1.0 FTE at the Webster Clinic and may float to other locations as needed. The position generally supports the primary care team. Hours are generally Monday through Friday, 7:40 a.m. to 4:40 p.m.; there are currently no evening, weekend, or holiday requirements, though this may change with business needs. Flexibility is appreciated. The role plans and manages patient care according to patient needs. It includes rooming and interviewing patients and recording medical history and physical-condition information, including vital signs. The technician assists providers with examinations, treatments, and procedures; administers immunizations under protocol; collects and prepares specimens; documents care in the EMR; coordinates follow-up and appointments; and supports clinic operations, records, and medical-supply inventory. St. Croix Health is a not-for-profit healthcare system serving communities in the St. Croix Valley. It offers services through more than 80 providers, 20 specialties, and five community clinics in Minnesota and Wisconsin, supported by a critical access hospital in St. Croix Falls, Wisconsin.

Requirements

Graduate of an accredited Medical Assistant program and hold current CMA or RMA credentials; or hold current LPN licensure in Wisconsin and Minnesota.
Current BLS certification through the American Heart Association or an American Red Cross BLS course.

Nice To Haves

Prior clinic experience preferred.

Responsibilities

Assist in examining and treating patients under a provider’s direction.
Room patients and record patient medical histories, vital signs, and physical-condition information.
Assist providers with procedures, examinations, and treatments.
Monitor patient condition during treatments, procedures, or activities.
Sterilize medical equipment and instruments.
Administer immunizations according to protocol.
Prepare medical supplies and equipment for use.
Collect patient specimens and prepare them for testing.
Complete appropriate documentation in the EMR.
Manage patient follow-up activities and responsibilities.
Document patient phone calls and follow-up information in the EMR.
Maintain medical facility records.
Schedule patient procedures and appointments.
Explain medical procedures or test results to patients and/or family members.
Follow up promptly and accurately on patient plans, lab letters, and other documents.
Process requests, including medication prior authorizations.
Understand clinic policies and procedures and perform work according to organizational policies and procedures.
Maintain inventory of medical supplies and equipment and order supplies or equipment.
Perform other duties as assigned.