Clinic Assistant - LPN - CMA - Family Practice

Thedacare • Appleton, WI

3d • Onsite

About The Position

The Clinic Assistant provides patient-centered, specialized, evidence-based care across the continuum using a team-based approach to address patients’ physical and psychosocial needs. Under the supervision of a physician, advanced practice clinician, RN, or nurse leader, the role performs patient-centered care and collaborates with the care team to support high-quality patient outcomes. The Clinic Assistant is accountable for delivering compassionate, safe care and contributing to clinic goals through continuous growth and professional development.

The position is based at ThedaCare Physicians – Darboy in Appleton, Wisconsin, and floats between specialty and primary care locations. The schedule is Monday through Friday, with variable hours between 7 a.m. and 6 p.m., plus Saturday 8 a.m. to 4 p.m. up to five times per year. Training is full-time for six to eight weeks. The role is scheduled for 36 hours per week (0.9 FTE) and is non-exempt.

Requirements

• Must be at least 18 years of age.
• American Heart Association Healthcare Provider Basic Life Support (BLS).
• For the CMA qualification: valid certification or registration through AAMA, AMT, NHA, or NCCT, or a valid Wisconsin Licensed Practical Nurse license.
• Ability to move freely, including standing, stooping, walking, bending, pushing, and pulling, and to lift up to 50 pounds without assistance.
• Manual dexterity and hand-eye coordination to perform patient care procedures.

Nice To Haves

• High school diploma or GED.
• Graduate of a medical assistant program.
• One year of experience as a Certified Nursing Assistant or Patient Care Technician.
• Additional certifications may be required by some departments.

Responsibilities

• Receive and execute orders from the overseeing, delegating, or supervising physician or advanced practice clinician.
• Room patients, obtain and document vital signs and pertinent health information, verify medication reconciliation, and prepare patients for examination.
• Provide documentation support for complex documentation in the electronic health record during provider visits.
• Collaborate with the care team to meet patient care needs and support quality, cost-effective, and safe care practices.
• Address patient situations and decisions to help ensure patient concerns and needs are met, and reinforce patient education to improve outcomes and safe practices.
• Assist providers and RNs with performing and documenting tests and procedures.
• Assist with patient discharge after office visits and reinforce the after-visit summary.
• Assist with medication, laboratory, and radiology orders as needed.
• Maintain professional and therapeutic relationships with patients, families, team members, and providers.
• Participate in patient panel management.
• Work with care team members to monitor patients who may benefit from recommended health screenings, preventative services, and chronic disease tracking interventions.
• Float between specialty and primary care locations.

Benefits

• Health coaches, relaxation rooms, health-focused apps (Wonder and Ripple), and mental health support.
• Minimal or zero copays and team member cost-sharing premiums.
• Daycare.
• Continued opportunities for learning and development.
• Accessible and transparent leadership.
• Commitment to work/life balance.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed