Clinic Assistant - CMA - LPN - Family Practice

Thedacare•Appleton, WI

3d•Onsite

About The Position

The Clinic Assistant provides patient-centered, specialized, evidence-based care across the continuum using a team-based approach to meet patients’ physical and psychosocial needs. Under the supervision of a physician, advanced practice clinician, RN, or nurse leader, the Clinic Assistant performs patient-centered care and collaborates with the care team to support high-quality patient outcomes. The role contributes to clinic goals through compassionate, safe care and a commitment to continuous growth and professional development. The position is based at ThedaCare Physicians – Darboy in Appleton, Wisconsin, and floats between specialty and primary care locations. The schedule is Monday through Friday, with variable hours between 7 a.m. and 6 p.m., and Saturday 8 a.m. to 4 p.m. up to five times per year. Training is full-time for six to eight weeks. The role is scheduled for 36 hours per week at 0.9 FTE.

Requirements

Must be at least 18 years of age.
American Heart Association Healthcare Provider Basic Life Support (BLS).
For the CMA qualification: valid certification or registration through AAMA, AMT, NHA, or NCCT, or a valid State of Wisconsin Licensed Practical Nurse license.
Some departments may require additional certifications.

Nice To Haves

High school diploma or GED.
Graduate of a medical assistant program.
One year of experience as a Certified Nursing Assistant or Patient Care Technician.

Responsibilities

Receive and execute orders from the overseeing, delegating, or supervising physician or advanced practice clinician.
Room patients; obtain and document vital signs and pertinent health information; validate medication reconciliation completion; and prepare patients for examination.
Provide documentation support for complex documentation in the electronic health record during provider visits.
Assist in meeting patient care needs in collaboration with the care team to ensure quality, cost-effective, and safe care practices.
Address situations or decisions to ensure patient concerns and needs are met, and reinforce patient education to improve care outcomes and safe practices.
Assist the provider or RN in performing and documenting tests and procedures.
Assist with patient discharge at the completion of office visits and reinforce the after-visit summary.
Aid in completing medication, laboratory, and radiology orders as needed.
Demonstrate professional and therapeutic relationships with patients, families, team members, and providers.
Participate in patient panel management.
Work with care team members to monitor patients who would benefit from recommended health screenings, preventive services, and established chronic disease tracking interventions.
Float between specialty and primary care locations.