Clinic Assistant - CMA - LPN

Thedacare•City of Berlin, WI

About The Position

The Clinic Assistant provides patient-centered, specialized, evidence-based care across the continuum using a team-based approach to meet patients’ physical and psychosocial needs. Under the supervision of a physician, advanced practice clinician, RN, or nurse leader, the Clinic Assistant performs patient-centered care and collaborates with the care team to support high-quality patient outcomes. The role contributes to clinic goals through compassionate, safe care and a commitment to continuous growth and professional development. The position supports Internal Medicine, Walk-In, and Family Practice and is cross-trained to float where needed, including between specialty and primary care locations. It is scheduled for 30 hours per week, three days per week, Monday through Friday between 8:00 a.m. and 6:00 p.m.

Requirements

  • Must be at least 18 years of age.
  • American Heart Association Healthcare Provider BLS.

Nice To Haves

  • High school diploma or GED.
  • Graduate of a medical assistant program.
  • One year of experience as a Certified Nursing Assistant or Patient Care Technician.

Responsibilities

  • Receive and execute orders from the overseeing, delegating, or supervising physician or advanced practice clinician.
  • Room patients; obtain and document vital signs and pertinent health information; validate medication reconciliation completion; and prepare patients for examination.
  • Provide documentation support for complex documentation in the electronic health record during provider visits.
  • Collaborate with the care team to meet patient care needs and support quality, cost-effective, and safe care practices.
  • Address situations or decisions to ensure patient concerns and needs are met, and reinforce patient education to improve care outcomes and safe practices.
  • Assist the provider or RN with performing and documenting tests and procedures.
  • Assist with patient discharge at the completion of office visits and reinforce the after-visit summary.
  • Aid in completing medication, laboratory, and radiology orders as needed.
  • Maintain professional and therapeutic relationships with patients, families, team members, and providers.
  • Participate in patient panel management.
  • Work with care team members to monitor patients who may benefit from recommended health screenings, preventive services, and established chronic disease tracking interventions.
  • Float between specialty and primary care locations.

Benefits

  • Health coaches, relaxation rooms, health-focused apps, and mental health support.
  • Minimal or zero copays and team member cost-sharing premiums.
  • Daycare access.
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