Clinic Assistant - CMA -LPN - Peds

ThedaCare•Neenah, WI
•Onsite

About The Position

The Ambulatory Licensed Practical Nurse provides patient-centered, specialized, evidence-based nursing care across the continuum under the supervision of a registered nurse, advanced practice clinician, or physician. The role contributes to departmental goals by delivering compassionate and safe care within the scope of practice defined by the Wisconsin Board of Nursing and ThedaCare policy. Working collaboratively with the care team, the position supports patient outcomes and high-quality care, while contributing to a culture of innovation, growth, and professional development. The position is based at ThedaCare Physicians – Peds Neenah in Neenah, Wisconsin. The schedule is Monday through Friday, generally 8:00 AM to 5:00 PM, with hours that may vary between 7:00 AM and 7:00 PM. The role also includes five to six weekends per year, with Saturday and Sunday hours of 8:00 AM to 12:00 PM. Scheduled weekly hours are 32 (0.8 FTE).

Requirements

  • Must be at least 18 years of age.
  • American Heart Association Healthcare Provider Basic Life Support (BLS).
  • For the CMA qualification: valid certification or registration through AAMA, AMT, NHA, or NCCT, or a valid Wisconsin Licensed Practical Nurse license. Some departments may require additional certifications.
  • Ability to move freely, including standing, stooping, walking, bending, pushing, and pulling, and to lift up to 50 pounds without assistance.
  • Manual dexterity and hand-eye coordination to perform patient care procedures.
  • Comply with department-specific competencies.

Nice To Haves

  • High school diploma or GED.
  • Graduation from a medical assistant program.
  • One year of experience as a Certified Nursing Assistant or Patient Care Technician.

Responsibilities

  • Receive and execute orders from the overseeing, delegating, or supervising physician or advanced practice clinician.
  • Room patients; obtain and document vital signs and pertinent health information; validate medication reconciliation completion; and prepare patients for examination.
  • Provide documentation support for complex documentation in the electronic health record during provider visits.
  • Collaborate with the care team to meet patient care needs and support quality, cost-effective, and safe care practices.
  • Address situations and decisions to ensure patient concerns and needs are met.
  • Reinforce patient education to improve care outcomes and promote safe patient practices.
  • Assist the provider or registered nurse with performing and documenting tests and procedures.
  • Assist with discharging patients at the end of office visits, reinforce the after-visit summary, and help complete medication, laboratory, and radiology orders as needed.
  • Maintain professional and therapeutic relationships with patients, families, team members, and providers.
  • Participate in patient panel management and work with care team members to monitor patients who may benefit from recommended screenings, preventive services, and chronic disease tracking interventions.

Benefits

  • Lifestyle engagement resources, including health coaches, relaxation rooms, health-focused apps (Wonder and Ripple), and mental health support.
  • Access and affordability offerings, including minimal or zero copays, team member cost-sharing premiums, and daycare.
  • Continued opportunities for learning and development.
  • Accessible and transparent leadership.
  • Commitment to work/life balance.
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