Clinic Assistant - CMA - LPN - Family Practice

ThedaCare • Darboy, WI

4d • Onsite

About The Position

The Clinic Assistant provides patient-centered, specialized, evidence-based care across the continuum using a team-based approach to meet patients’ physical and psychosocial needs. Under the supervision of a physician, advanced practice clinician, RN, or nurse leader, the Clinic Assistant performs patient-centered care and collaborates with members of the care team to support high-quality patient outcomes. The role contributes to clinic goals through compassionate, safe care and a commitment to continuous growth and professional development.

The position is based at ThedaCare Physicians – Darboy in Appleton, Wisconsin, and floats between specialty and primary care locations. The schedule is Monday through Friday, with variable hours between 7 a.m. and 6 p.m., and Saturday from 8 a.m. to 4 p.m. up to five times per year. Training is full-time for six to eight weeks. The position is scheduled for 36 hours per week at 0.9 FTE.

Requirements

• Must be at least 18 years of age.
• American Heart Association Healthcare Provider Basic Life Support (BLS).
• For the CMA qualification pathway: valid certification or registration through AAMA, AMT, NHA, or NCCT, or a valid Wisconsin Licensed Practical Nurse license.

Nice To Haves

• High school diploma or GED.
• Graduate of a medical assistant program.
• One year of experience as a Certified Nursing Assistant or Patient Care Technician.

Responsibilities

• Receive and execute orders from the overseeing, delegating, or supervising physician or advanced practice clinician.
• Room patients, obtain and document vital signs and pertinent health information, validate medication reconciliation completion, and prepare patients for examination.
• Provide documentation support for complex documentation in the electronic health record during provider visits.
• Collaborate with the care team to meet patient needs and support quality, cost-effective, and safe care practices.
• Address situations and decisions to ensure patient concerns and needs are met, and reinforce patient education to improve care outcomes and promote safe practices.
• Assist the provider or RN in performing and documenting tests and procedures.
• Assist with patient discharge at the completion of office visits and reinforce the after-visit summary.
• Assist with medication, laboratory, and radiology orders as needed.
• Maintain professional and therapeutic relationships with patients, families, team members, and providers.
• Participate in patient panel management.
• Work with care team members to monitor patients who may benefit from recommended health screenings, preventive services, and chronic disease tracking interventions.
• Float between specialty and primary care locations.

Benefits

• Health coaches, relaxation rooms, health-focused apps, and mental health support.
• Minimal or zero copays.
• Team member cost-sharing premiums.
• Daycare.
• Continued opportunities for learning and development.
• Accessible and transparent leadership.
• Commitment to work/life balance.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED