Clinical Technician (CMA/LPN)-Family Practice-Float-Full Time

St Croix Health•St. Croix Falls, WI

6d•Onsite

About The Position

The Clinical Technician (CMA/LPN) works closely with the internal medicine and pediatric team and plans and manages patient care according to patient needs. The position is primarily based at the St. Croix Falls location, with possible travel to other community clinics. The schedule is Monday through Friday, with hours varying between 7 a.m. and 5 p.m.; flexibility is appreciated. There are currently no evening, weekend, or holiday requirements, though this may change with business needs. The technician assists providers with examinations, treatments, and procedures; rooms and interviews patients; records medical histories and vital signs; collects specimens; prepares supplies and equipment; completes documentation in the EMR; and provides approved patient education. The role also manages patient follow-up, scheduling, records, requests, and supply inventory, while complying with clinic and organizational policies. Other duties may be assigned. St. Croix Health is a not-for-profit healthcare system serving communities in the St. Croix Valley through a critical access hospital and five community clinics in Minnesota and Wisconsin.

Requirements

Graduate of an accredited Medical Assistant program and hold current CMA/RMA credentials, or hold a current LPN license in Wisconsin and Minnesota.
Current BLS certification through the American Heart Association or an American Red Cross BLS course.
Strong time-management and prioritization skills.
Flexibility and willingness to fill different roles as needed.
Excellent communication and listening skills.
Ability to work independently with little direction and manage multiple demands and priorities.
Ability to contribute positively to a team environment and help the organization achieve its goals and objectives.
Strong customer service skills.
Ability to perform the stated physical requirements, including prolonged sitting and computer work, prolonged standing, bending and reaching, and lifting up to 50 pounds at times.

Nice To Haves

Prior clinic experience preferred.
Previous experience with Epic or Excellian software desired.

Responsibilities

Assist with patient examinations and treatment under provider direction and in accordance with organizational policies and processes.
Room and interview patients and record medical histories and vital signs.
Assist providers with procedures, examinations, and treatments, and monitor patients during care.
Clean medical equipment and instruments and prepare supplies or equipment for use.
Collect patient specimens and prepare them for testing.
Complete appropriate documentation in the EMR and maintain medical facility records.
Provide approved patient education and explain medical procedures or test results to patients and/or family members.
Manage patient follow-up activities, including documenting calls and follow-up information in the EMR.
Schedule patient procedures and appointments.
Follow up on patient plans, lab letters, and other documents in a timely and accurate manner.
Process requests, including medication prior authorizations.
Comply with department and facility standards, policies, and procedures.
Maintain and order medical supplies and equipment.
Perform other duties as assigned.