Clinical Technician (CMA/LPN)-Family Practice-Float-Full Time

St Croix Health•St. Croix Falls, WI

6d•Onsite

About The Position

The Clinical Technician (CMA/LPN) works 0.9–1.0 FTE with the internal medicine and pediatric team, primarily at the St. Croix Falls location, and may be asked to travel to other community clinics. The position plans and manages patient care according to patient needs and assists providers under their direction and in accordance with organizational policies and procedures. The schedule is Monday through Friday, with hours varying between 7 a.m. and 5 p.m.; flexibility is appreciated. There are currently no evening, weekend, or holiday requirements, though this may change with business needs. St. Croix Health is a not-for-profit healthcare system serving the St. Croix Valley. Its mission is to deliver care driven by excellence, guided by heart, and grounded in community; its values are integrity, respect, compassion, and collaboration.

Requirements

Graduate of an accredited Medical Assistant program and hold current CMA/RMA credentials, or hold a current LPN license in Wisconsin and Minnesota.
Current BLS certification through the American Heart Association or an American Red Cross BLS course.
Strong time-management and prioritization skills.
Flexibility and willingness to fill different roles as needed.
Excellent communication and listening skills.
Ability to work independently with little direction and manage multiple demands and priorities.
Ability to contribute positively to a team and help the organization achieve its goals and objectives.
Strong customer-service skills.
Ability to meet the physical requirements, including prolonged sitting and computer use, prolonged standing, bending and reaching, and lifting up to 50 pounds at times.

Nice To Haves

Prior clinic experience.
Previous experience with Epic or Excellian software.

Responsibilities

Assist with patient examinations and treatment under provider direction and in accordance with policies and processes.
Room and interview patients; record medical histories, physical condition information, and vital signs.
Assist providers with procedures, examinations, and treatments, and monitor patients during treatments, procedures, or activities.
Clean medical equipment and instruments; prepare medical supplies and equipment for use.
Collect patient specimens and prepare them for testing.
Complete appropriate documentation in the EMR, including patient phone calls and follow-up information.
Provide approved patient education and manage patient follow-up activities.
Maintain medical facility records and schedule patient procedures and appointments.
Explain medical procedures or test results to patients and family members.
Follow up promptly and accurately on patient plans, lab letters, and other documents.
Process requests, including medication prior authorizations.
Comply with department and facility standards, policies, and procedures.
Maintain inventory of medical supplies and equipment and order supplies or equipment.
Perform other duties as assigned.