Clinical Tech. (Medical Assistant)-Float

Fast Pace Health • Shreveport, LA

8h

About The Position

At Fast Pace Health, Clinical Techs provide clinical and administrative support for effective patient care under the direct supervision of a Provider, Nurse Practitioner, or Physician Assistant. They provide compassionate, welcoming patient service and respond quickly and accurately to changes in a patient’s condition or response to treatment. The role also serves internal and external customers through effective communication and customer service.

This float position supports clinical and administrative team functions, including patient intake and triage, charting, laboratory assistance, phlebotomy, minor-procedure preparation, referrals, telehealth support, and selected clerical work. The position must follow company policies and procedures, applicable federal and state regulations, and confidentiality and compliance requirements. Additional administration duties may include scheduling, ordering, and training, as assigned by the Clinic or Regional Director.

Fast Pace Health describes itself as a growing company that provides support and mentoring, clinical competency development, and career-path opportunities. The company also describes a team-oriented, community-focused environment with community events and celebrations.

Requirements

• High school diploma or equivalent.
• At least 1 year of experience as a Medical Assistant, EMT, or Paramedic is preferred, particularly in a clinic setting and preferably urgent care.
• Current CPR license is specified for the Clinical Tech levels.
• For Levels 2–4, certification as a Medical Assistant, EMT, or Paramedic and the applicable experience requirements are specified: Level 2 requires either 4 years in a relevant role plus 2 years in a Fast Pace Clinical Tech role, or 6 years in a relevant role; Levels 3 and 4 require either 6 years in a relevant role plus 2 years in a Fast Pace Clinical Tech role, or 8 years in a relevant role.
• Graduation from an accredited Medical Assistant school is strongly preferred; any license must be active, in good standing, and verifiable with the appropriate regulatory agency.
• TB and IV certifications must be obtained within 60 days of employment and maintained during employment if applicable in the employee’s state.
• Ability to perform the physical, sensory, cognitive, and environmental functions specified for the position.
• Ability to follow company standards, policies, procedures, and compliance requirements.

Nice To Haves

• At least 1 year of experience as a Medical Assistant, EMT, or Paramedic in a clinic setting, preferably urgent care.
• Graduation from an accredited Medical Assistant school.

Responsibilities

• Fulfill the responsibilities of the Patient Care Specialist position as described in its job description.
• Maintain friendly and cordial relationships with employees and clients, and build confidence and credibility with employees.
• Provide clinical and administrative support to the team and follow company policies, procedures, operating standards, and Core Values.
• Ensure clinical activities meet department expectations and comply with applicable federal and state regulations, including health information management requirements such as HIPAA.
• Prepare examination and treatment rooms for patient intake.
• Triage patients by checking vital signs, drawing blood, administering injections, and performing related tasks.
• Observe patients, chart and report changes in their conditions, including adverse reactions to medication or treatment, and take necessary action.
• Assist with laboratory testing and phlebotomy.
• Help providers prepare for minor procedures and physicals.
• Prepare and maintain treatment supplies and equipment.
• Assist patients using a Virtual Medicine Provider.
• Complete patient charts accurately and promptly and forward charts as appropriate each day.
• Arrange specialist referrals and obtain pre-authorizations when directed by a Provider.
• Perform federal and non-federal DOT, BAT, and drug-screen examinations.
• Maintain a positive work atmosphere and respectful culture, including protecting employee, employer, and business confidentiality.
• Complete mandatory compliance training.
• Help maintain office cleanliness and organization, including work areas, patient spaces, and common areas.
• Perform other duties assigned by management.
• Check patients in and obtain and record demographic, insurance, and financial information accurately and professionally.
• Verify insurance eligibility and communicate relevant payment policies and billing or collection processes.
• Answer telephones, take messages, and return voicemails in a friendly and professional manner.
• Prepare patient charts through virtual communication, generally by phone or video conference.
• Assist with patient follow-ups, including pharmacy requests, paperwork, scheduling, and clinical calls with patients or other facilities, including Fast Pace clinics.
• Perform administration duties such as scheduling, ordering, and training, as assigned by the Clinic or Regional Director.

Benefits

• Competitive compensation.
• Holiday pay.
• Paid time off (PTO).
• Medical insurance.
• Dental insurance.
• Vision insurance.
• Work-life balance.
• Support, mentoring, clinical competency development, and career-path opportunities.
• Opportunity to participate in community events and outreach programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED