Clinical Support Tech II - Gynecological Oncology Clinic

UNC Health•Chapel Hill, NC

5d•Onsite

About The Position

The Clinical Support Technician II assists professional caregivers in delivering patient care, transporting patients and equipment, preparing and maintaining patient rooms, and performing clerical, transcription, and patient-care-unit desk functions. The role requires clinical and procedural knowledge, including sterile techniques, infusion monitoring, and use of medical equipment. The technician coordinates communications on the unit and may receive a defined patient-care assignment based on unit needs and the manager’s or charge nurse’s discretion. The role also tracks and orders supplies and provides clerical and administrative support, including PI audits and data entry. This position is in UNC Medical Center’s Gynecological Oncology Clinic, which uses a multidisciplinary approach to treating gynecologic cancers. The clinic supports patients with cervical, ovarian, uterine, vaginal, vulvar, and fallopian tube cancers, connecting them with resources such as radiation oncology and social services. The clinic is located on the first floor of the cancer hospital at UNCMC in Chapel Hill. The schedule is Monday through Friday, 8 a.m. to 4 p.m., with 40 standard hours per week. The position is onsite and is a full-time state position employed by UNC Health Care System. The salary hiring range is $19.12 to $27.17 per hour; pay offers are determined by experience and internal equity.

Requirements

High school diploma or GED; a higher-level degree may satisfy this requirement.
Listed as a Nursing Assistant I by the North Carolina Department of Health and Human Services.
Licensed as a Nursing Assistant II by the North Carolina Department of Health and Human Services.
Basic Life Support (BLS) certification.
One year of clerical or customer service experience.
Three months of nursing assistant experience.
Fluent verbal and written English.
Capability to develop computer skills if not already competent.

Responsibilities

Assist physicians and other health care providers with routine examinations and procedures, and obtain equipment and supplies.
Review patient-care documentation for significant changes in a patient’s condition and promptly report them to a registered nurse or physician.
Perform clerical tasks, including prioritizing workload, greeting and directing visitors, researching requested information, reviewing and revising orders as requested by a nurse, answering telephones and patient call lights, transcribing physician orders, and maintaining medical records.
Conduct routine quality-assurance audits, safety checks, and supply inventories.
Provide administrative and clerical support, including PI audits and data entry.
Clean work areas, maintain office equipment, troubleshoot common software and hardware problems, change linens, check and restock supplies, transport patients, supplies, and specimens, and assist with orienting new employees and students.
Provide personal care according to the plan of care, including bathing, dressing, feeding, and ambulation assistance; measure and record vital signs, height, and weight.
As needed, collect specimens; perform skin preparations, catheter care, capillary blood glucose checks, simple wound care, range-of-motion exercises, and postural drainage.
Set up oxygen and monitor its flow rate; perform oropharyngeal and nasopharyngeal suctioning, tracheostomy care, fecal impaction removal, sterile dressing changes and wound irrigation, IV fluid assembly and monitoring, IV site care and discontinuation of peripheral IVs, ostomy irrigation and care, urinary catheterization and irrigation, and established oral, nasogastric, and gastrostomy tube feedings.
Reinforce routine teaching provided by a registered nurse or physician, document patient understanding, and distribute patient education materials at the request of patients or health care providers.