Clinical Support Services Technician - Evenings (20 hours per week)
About The Position
The Clinical Support Services Associate I (CSSA1) floats between Logistics, Patient Transport, Hospitality Lounge, and Entryway Services according to workload and Epic task requests. The role distributes medical equipment to patient care areas throughout the CFH campus, supports patient throughput, and assists patients and guests with transportation and wayfinding. It provides safe and efficient transport of patients, guests, equipment, and specimens to designated destinations, and supports Hospitality Lounge operations, including arranging Uber Health rides. The technician may also assist Entryway Services with visitor and patient transport, wayfinding, and use of the Visitor Management System. The position supports patient care operations through strong customer service, safe patient movement, equipment care, and collaboration across Clinical Support Services departments. It serves as a Safe Patient Handling resource, applying expertise in patient transport and safety equipment and safe patient movement.
Requirements
- Basic Life Support (BLS) Instructor certification through the American Heart Association (AHA) within 30 days.
- Fingerprint check through the Illinois Department of Public Health (IDPH) within 30 days.
Responsibilities
- Safely assist patients onto transport devices and transport them to designated destinations.
- Respond appropriately to emergency patient transport situations.
- Properly use, store, and clean equipment.
- Receive transport dispatches independently and obtain the equipment needed for assignments.
- Complete assignments within designated timeframes and meet department productivity standards for average monthly completion time.
- Distribute medical equipment to and from CFH departments as scheduled.
- Perform basic medical equipment maintenance, including sanitizing, repairs, and assessing whether equipment should be replaced or additional equipment ordered.
- Float between Clinical Support Services and Hospitality departments as needed to maintain efficient throughput.
- Work with leadership to complete project tasks for Clinical Support Services departments.
- Assist with patient and visitor flow in Entryway Services through transport, wayfinding, or use of the Visitor Management System.
- Serve as a Safe Patient Handling resource and expert in patient transport and safety equipment and safe patient movement.
- Assist the Hospitality Lounge team with transports and arranging Uber Health rides.
Benefits
- Comprehensive benefits package for team members and providers.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
