Circulation Clerk - 20 hours per week

Greene County Public Library•Jamestown, OH

About The Position

The Circulation Clerk promotes the mission and values of the Greene County Public Library and supports its strategic plan to better serve the community. The role performs a variety of circulation and clerical tasks while providing a high level of customer service. The clerk works under direct supervision, but may sometimes work unsupervised and be expected to solve problems and assist patrons independently. The position is based at Jamestown Community Library and reports to the Jamestown Head Librarian. It is part-time, 20 hours per week, with a schedule that includes daytime, evening, and weekend hours. The work is performed in an office-like setting and requires considerable mobility.

Requirements

High school diploma, or an equivalent combination of experience and training that provides the required knowledge, skill, and ability.
Ability to provide knowledgeable, timely customer service to library patrons and demonstrate tact and courtesy with the public and staff.
Ability to communicate clearly and read printed and on-screen information.
Proven computer skills and ability to enter information into an automated system.
Ability to multitask, work in a fast-paced environment, and handle difficult situations.
Some knowledge of library clerical principles, methods, techniques, and procedures.
Ability to handle routine problems under a supervisor’s guidance and keep the supervisor informed of departmental needs and concerns.
Ability to meet the position’s mobility demands, including light lifting, bending, stooping, stretching, and sitting at a variety of desks and service points.

Nice To Haves

One year of customer service experience is preferred.

Responsibilities

Check out and check in materials using the computerized circulation system.
Collect fines and payments for lost items.
Enter renewals and reserves for materials.
Register borrowers and respond to circulation questions in person or by telephone.
Sort materials for shelving, including book-drop items, deliveries, and returns.
Handle incomplete or damaged items and oversee the circulation hold shelf.
Process the Paging List, run Search Ohio and Clear hold-shelf reports, and prepare requested items for Resource Sharing.
Perform opening and closing procedures, including handling fine money.
Process new materials, donations, and withdrawn materials.
Repair and repackage damaged items.
Help patrons find books and other materials.
Attend conferences, workshops, seminars, and training to maintain knowledge as reflected in the training curriculum.
Stay informed by reading email, minutes, and the staff website, and by attending staff meetings.
Perform other related nonessential duties as assigned, such as sorting mail and ordering supplies.
Perform tasks of lower-level classifications as necessary.

Benefits

The library contributes an amount equal to 14% of the employee’s salary to the Ohio Public Employee Retirement System; the employee contributes 10%.
The library contributes a percentage of the employee’s salary for Medicare.
Vacation: 10 days per year.
Sick leave: 12 days credited per year.
Personal leave: 3 days credited per year.
Holidays: 8 standard and 2 floating.
Parental leave.
Merit time off, if warranted.
Bereavement time, if needed.
Employee Assistance Program for the employee and eligible family members.
Voluntary participation in the Ohio Deferred Compensation Plan.
Tuition reimbursement eligibility after one full year of employment, between $3,000 and $4,000 per year depending on the subject studied.
Dental insurance: employer pays the employee premium; dependent coverage is at the employee’s expense.
Flexible Spending Account (FSA).