Clinical Support Associate - OCS Program - Raleigh/Durham, NC
About The Position
The Clinical Support Associate is a new role with potential growth into an OCS Specialist. The position supports the NOP by maintaining organs on the OCS from instrumentation through transplant. Following extensive training, the associate travels to transplant centers—generally local and regional, though travel may vary—to provide relief to OCS Specialists on lengthy cases after organs have been instrumented and stabilized. Associates are generally on call for fifteen 24-hour shifts per month, including holidays and weekends. Once assigned to a case, they are expected to support it generally for at least 16 hours before rest. TransMedics, Inc. is a commercial-stage medical technology company focused on transforming organ transplant therapy and increasing access to viable donor organs. The company partners with transplant stakeholders to expand access to healthy donor organs and deliver technology, service, clinical care, and outcomes. Compensation is a fixed annual rate of $77,000 and may include additional earned compensation, incentive programs, and benefits.
Requirements
- Two years as an ADN Associate Nurse, Certified EMT, or Perfusion Assistant, or a BS in Science plus experience in high-critical-care settings such as ED, ICU, OR, or Critical Care Transport.
- Detail-oriented with strong organizational skills.
- Strong problem-solving and critical-thinking skills.
- Outstanding interpersonal and communication skills, with the ability to collaborate and build rapport with internal and external contacts.
- Ability to work calmly and professionally under pressure.
- Ability to work nights, holidays, and weekends as needed.
- Demonstrated enthusiasm, flexibility, adaptability, and willingness to do what it takes to meet business goals.
- Ability to lift up to 75 pounds while walking up and down stairs.
- Compliance with the company's medical screening and vaccine requirements, subject to legally required accommodations.
Nice To Haves
- Two years as an ADN Associate Nurse, Certified EMT, or Perfusion Assistant, or a BS in Science plus experience in high-critical-care settings such as ED, ICU, OR, or Critical Care Transport.
Responsibilities
- After extensive training, travel to transplant centers to provide relief to OCS Specialists on lengthy cases after procured organs have been instrumented and stabilized.
- Maintain and optimize procured organs on the OCS.
- Operate the OCS and assess the organ according to TransMedics protocols and policies, with support from the Organ Management Specialist.
- Conduct blood sampling and operate the iStat.
- Communicate with internal and external contacts.
- Administer medications to the module and change gas tanks.
- Perform the final flush and facilitate organs coming off the OCS.
- Dispose of used OCS modules and clean and prepare the OCS console for the next case.
- Return the OCS console to the hub and complete case documentation and preparations for the subsequent case accurately and thoroughly.
- Participate in receiving deliveries and perform other hub duties as requested by management.
- Work generally fifteen 24-hour on-call shifts per month, including holidays and weekends; support assigned cases generally for at least 16 hours before rest.
- Perform other TransMedics tasks and duties as required.
Benefits
- Medical coverage with a Health Reimbursement Account through Blue Cross/Blue Shield of MA
- Dental insurance
- Vision insurance
- Healthcare Flexible Spending Account
- Dependent Care Flexible Spending Account
- Short-term disability
- Long-term disability
- 401(k) plan
- Pet insurance
- Employee Stock Purchase Plan
- Paid time off
- Wellness resources
- Additional compensation earned and incentive programs may be available
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
