Branch Manager - Raleigh Durham East Area - Raleigh, NC

JPMorgan Chase & Co. • Raleigh, NC

8d • Onsite

About The Position

As a Branch Manager in a Chase Branch, you will lead and manage all aspects of the branch, including growing deposits and investments, overseeing operations, and coaching the team. You will help create a welcoming environment that puts employees and clients first, represent Chase’s brand and culture, deliver banking solutions and financial technology, and collaborate with specialists to address clients’ financial needs. The role requires successful completion of the Branch Manager Training Program before placement, as well as travel for in-person training and meetings, which may include out-of-state travel.

This position is subject to Dodd-Frank/Truth in Lending Act qualification requirements for Loan Originators and requires NMLS registration under the SAFE Act. Employment and continued employment are contingent on meeting applicable review, registration, renewal, and compliance requirements. The role requires at least two years of management, Retail Banking, or equivalent Chase leadership experience, a high school degree, GED, or foreign equivalent, and the ability to work branch hours, including weekends and evenings.

Requirements

• At least 2 years of management, Retail Banking, or equivalent Chase leadership experience.
• High school degree, GED, or foreign equivalent.
• Ability to work branch hours, including weekends and evenings.
• Strong leadership and a proven ability to coach and empower employees.
• Ability to organize and manage competing priorities and develop plans for branch growth and success.
• Strong decision-making skills and ability to lead in a fast-paced, changing environment.
• Experience creating and maintaining a strong risk and control environment and commitment to operational integrity and policy adherence.
• Ability to influence, educate, and connect teams, partners, and clients with technology.
• Ability to successfully complete the Branch Manager Training Program before placement.
• Ability to travel as required for in-person training and meetings, including possible out-of-state travel.
• Meet applicable Dodd-Frank/Truth in Lending Act Loan Originator qualification requirements and comply with SAFE Act/NMLS registration, renewal, and update requirements.

Nice To Haves

• College degree or military equivalent.

Responsibilities

• Motivate the branch team by communicating a clear vision and embodying the company’s values of Service, Heart, Curiosity, Courage, and Excellence.
• Achieve branch goals by using the Branch Scorecard to identify strategies for growing deposits and investments.
• Understand and meet clients’ needs to build lasting relationships and trust.
• Build and cultivate a high-performing team through coaching, feedback, and recognition of successes.
• Encourage ongoing team learning and development.
• Build relationships with local businesses and engage with the community.
• Maintain a strong risk and control environment through sound judgment, integrity, and adherence to policies and procedures.
• Complete the Branch Manager Training Program before placement as a Branch Manager.
• Travel as required for in-person training and meetings, potentially out of state.
• Register with or update NMLS registration as required and maintain compliance with SAFE Act requirements.

Benefits

• Competitive total rewards package, including base salary; eligible roles may also receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
• Comprehensive health care coverage.
• On-site health and wellness centers.
• Retirement savings plan.
• Backup childcare.
• Tuition reimbursement.
• Mental health support.
• Financial coaching.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED