Clinical Support Associate - OCS Program - Atlanta, GA

TransMedics, Inc. • Atlanta, GA

10d • Onsite

About The Position

The Clinical Support Associate is a new role with potential growth into an OCS Specialist position. The role supports the NOP by maintaining procured organs on the OCS from instrumentation through transplant. After extensive training, the associate travels to transplant centers—generally local and regional, though travel may vary—to provide relief to OCS Specialists during lengthy cases after organs have been instrumented and stabilized. The associate is generally on call for fifteen 24-hour shifts per month, including weekends and holidays. Once assigned to a case, the associate is expected to support it for generally at least 16 hours before resting. The role may also involve receiving deliveries and other duties at the hub as requested by management.

The position requires compliance with the company’s medical screening and vaccine requirements. The company provides legally required accommodations when feasible without undue burden; because hospital onsite work is an essential function, accommodation options may be limited. The role may offer additional earned compensation and incentive programs, in addition to the stated fixed annual compensation and benefits.

Requirements

• Two years as an ADN Associate Nurse, Certified EMT, or Perfusion Assistant; alternatively, a BS in Science plus experience in high-critical-care settings such as ED, ICU, OR, or Critical Care Transport.
• Detail-oriented with strong organizational skills.
• Strong problem-solving and critical-thinking skills.
• Outstanding interpersonal and communication skills, with the ability to work collaboratively and build rapport with internal and external contacts.
• Ability to work calmly and professionally under pressure.
• Ability to work nights, holidays, and weekends as needed.
• Demonstrated enthusiasm, flexibility, adaptability, and willingness to do what it takes to meet business goals.
• Ability to lift up to 75 pounds while walking up and down stairs.
• Ability to comply with company medical screening and vaccine requirements, subject to legally required accommodations where accommodation can be provided without undue burden.

Nice To Haves

• Two years as an ADN Associate Nurse, Certified EMT, or Perfusion Assistant; alternatively, a BS in Science plus experience in high-critical-care settings such as ED, ICU, OR, or Critical Care Transport.

Responsibilities

• After extensive training, travel to transplant centers to provide relief to OCS Specialists on lengthy cases after procured organs have been instrumented and stabilized.
• Maintain and optimize procured organs on the OCS.
• Operate the OCS and assess organs according to TransMedics protocols and policies, with support from the Organ Management Specialist.
• Conduct blood sampling and operate the iStat.
• Communicate with internal and external contacts.
• Administer medications to the module and change gas tanks.
• Perform the final flush and facilitate organs coming off the OCS.
• Dispose of used OCS modules and clean and prepare the OCS console for the next case.
• Return the OCS console to the hub and accurately complete case documentation and preparations for the subsequent case.
• May participate in receiving deliveries and perform other duties at the hub as requested by management.
• Provide case support while on call, generally for at least 16 hours before resting once assigned to a case.
• Perform other TransMedics tasks and duties as required.

Benefits

• Medical coverage with Health Reimbursement Account through Blue Cross/Blue Shield of MA
• Dental insurance
• Vision insurance
• Healthcare Flexible Spending Account
• Dependent Care Flexible Spending Account
• Short-term disability
• Long-term disability
• 401K plan
• Pet insurance
• Employee Stock Purchase Plan
• Paid time off
• Wellness resources
• Potential additional earned compensation and incentive programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level