Clinical Support Associate - OCS Program - Houston, TX

TransMedics • Houston, TX

8d

About The Position

The Clinical Support Associate is a new role that supports the NOP by maintaining organs on the OCS from instrumentation through transplant, with potential growth into an OCS Specialist position. Following extensive training, the associate travels to transplant centers—generally local and regional, though travel may vary—to provide relief to OCS Specialists during lengthy cases after organs have been instrumented and stabilized. The associate generally works fifteen 24-hour on-call shifts per month, including holidays and weekends. Once assigned to a case, the associate is generally expected to support it for at least 16 hours before resting.

The role also involves returning the OCS console to the hub, completing case documentation and preparations for the next case, and potentially receiving deliveries or performing other hub duties as requested by management. The position has no management responsibilities. The associate must be able to lift up to 75 pounds while walking up and down stairs and must comply with company medical screening and vaccine requirements, subject to legally required accommodations where they can be provided without undue burden. The fixed annual compensation is $77,000; the role may also be eligible for additional earned compensation and incentive programs. The company offers a comprehensive benefits package.

Requirements

• Two years as an ADN Associate Nurse, Certified EMT, or Perfusion Assistant; or a BS in Science plus experience in high-critical-care settings such as ED, ICU, OR, or Critical Care Transport.
• Detail-oriented with strong organizational skills.
• Strong problem-solving and critical-thinking skills.
• Outstanding interpersonal and communication skills; able to collaborate and build rapport with internal and external contacts.
• Able to work calmly and professionally under pressure.
• Able to work nights, holidays, and weekends as needed.
• Demonstrated enthusiasm, flexibility, adaptability, and willingness to do what it takes to meet business goals.
• Able to lift up to 75 pounds while walking up and down stairs.
• Comply with company medical screening and vaccine requirements, subject to the stated accommodation limitations.

Nice To Haves

• The listed preferred qualification is two years as an ADN Associate Nurse, Certified EMT, or Perfusion Assistant; or a BS in Science plus experience in high-critical-care settings such as ED, ICU, OR, or Critical Care Transport.

Responsibilities

• Travel to transplant centers after extensive training to provide relief to OCS Specialists on lengthy cases after procured organs have been instrumented and stabilized.
• Maintain and optimize procured organs on the OCS.
• Operate the OCS and assess the organ according to TransMedics protocols and policies, with support from the Organ Management Specialist.
• Conduct blood sampling and operate the iStat.
• Communicate with internal and external contacts.
• Administer medications to the module and change gas tanks.
• Perform the final flush and facilitate organs coming off the OCS.
• Dispose of used OCS modules and clean and prepare the OCS console for the next case.
• Return the OCS console to the hub and thoroughly and accurately complete case documentation and preparations for the subsequent case.
• Potentially participate in receiving deliveries and perform other hub duties as requested by management.
• Perform other TransMedics tasks and duties as required.

Benefits

• Medical coverage with Health Reimbursement Account through Blue Cross/Blue Shield of MA
• Dental insurance
• Vision insurance
• Healthcare Flexible Spending Account
• Dependent Care Flexible Spending Account
• Short-term disability
• Long-term disability
• 401(k) plan
• Pet insurance
• Employee Stock Purchase Plan
• Paid time off
• Wellness resources
• Potential additional compensation earned and incentive programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level