Clinical Support Associate - OCS Program - Atlanta, GA

TransMedics • Atlanta, GA

8d • Onsite

About The Position

The Clinical Support Associate is a new role with potential growth into an OCS Specialist. The position supports the NOP by maintaining organs on the OCS from instrumentation through transplant. Following extensive training, the associate travels to transplant centers—generally local and regional, though travel may vary—to provide relief to OCS Specialists on lengthy cases after procured organs have been instrumented and stabilized. The role also includes returning the OCS console to the hub, completing case documentation and preparations, and helping with hub duties as requested by management.

TransMedics, Inc. is a commercial-stage medical technology company focused on transforming organ transplant therapy and expanding access to viable donor organs. The company describes its mission as helping save patients’ lives through technology, service, clinical care, and outcomes, and says it is committed to an inclusive environment and equitable, transparent compensation. Compensation for this role is a fixed annual rate of $77,000, with potential eligibility for additional earned compensation, incentive programs, and benefits.

Requirements

• Two years as an ADN Associate Nurse, Certified EMT, or Perfusion Assistant; or a BS in Science plus experience in high critical care settings such as ED, ICU, OR, or Critical Care Transport.
• Detail-oriented, with strong organizational skills.
• Strong problem-solving and critical-thinking skills.
• Outstanding interpersonal and communication skills, with the ability to work collaboratively and build rapport with internal and external contacts.
• Ability to work calmly and professionally under pressure.
• Ability to work nights, holidays, and weekends as needed.
• Demonstrated enthusiasm, flexibility, adaptability, and willingness to do what it takes to meet business goals.
• Ability to lift up to 75 pounds while walking up and down stairs.
• Compliance with the company’s medical screening and vaccine requirements, subject to legally required accommodations where available without undue burden.

Nice To Haves

• The preferred qualifications repeat the listed minimum qualification: two years as an ADN Associate Nurse, Certified EMT, or Perfusion Assistant; or a BS in Science plus experience in high critical care settings such as ED, ICU, OR, or Critical Care Transport.

Responsibilities

• Following extensive training, travel to transplant centers to provide relief to OCS Specialists on lengthy cases after organs have been instrumented and stabilized.
• Maintain and optimize procured organs on the OCS according to TransMedics protocols and policies, with support from the Organ Management Specialist.
• Conduct blood sampling and operate the iStat.
• Communicate with internal and external contacts.
• Administer medications to the module and change gas tanks.
• Perform the final flush and facilitate organs coming off the OCS.
• Dispose of used OCS modules and clean and prepare the OCS console for the next case.
• Return the OCS console to the hub and accurately complete case documentation and preparations for the subsequent case.
• Participate in receiving deliveries and perform other hub duties as requested by management.
• Perform other TransMedics tasks and duties as required.

Benefits

• Medical insurance with a Health Reimbursement Account through Blue Cross/Blue Shield of MA
• Dental insurance
• Vision insurance
• Healthcare Flexible Spending Account
• Dependent Care Flexible Spending Account
• Short-term disability
• Long-term disability
• 401(k) plan
• Pet insurance
• Employee Stock Purchase Plan
• Paid time off
• Wellness resources
• Potential eligibility for additional earned compensation and incentive programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level