Clinical Support Associate - OCS Program - Houston, TX

TransMedics, Inc. • Houston, TX

10d • Onsite

About The Position

The Clinical Support Associate is a new role with potential growth into an OCS Specialist. The position supports the NOP by maintaining organs on the OCS from instrumentation through transplant. After extensive training, the associate travels to transplant centers—generally local and regional, though travel may vary—to provide relief to OCS Specialists during lengthy cases after organs have been instrumented and stabilized. The role is generally on call for fifteen 24-hour shifts per month, including holidays and weekends. Once assigned to a case, the associate is generally expected to support it for at least 16 hours before resting. The position may also involve receiving deliveries and performing other duties at the hub. The role has no management responsibilities.

TransMedics, Inc. is a commercial-stage medical technology company focused on expanding access to viable donor organs and improving organ transplant therapy. The company describes its work as partnering with transplant stakeholders and delivering technology, service, clinical care, and outcomes to support transplant patients and their families.

Requirements

• Two years as an ADN Associate Nurse, Certified EMT, or Perfusion Assistant, or a BS in Science plus experience in high-critical-care settings such as ED, ICU, OR, or Critical Care Transport.
• Detail-oriented with strong organizational skills.
• Strong problem-solving and critical-thinking skills.
• Outstanding interpersonal and communication skills; able to work collaboratively and build rapport with internal and external contacts.
• Able to work calmly and professionally under pressure.
• Ability to work nights, holidays, and weekends as needed.
• Demonstrated enthusiasm, flexibility, adaptability, and willingness to do what it takes to meet business goals.
• Able to lift up to 75 pounds while walking up and down stairs.
• Must comply with the Company's medical screening and vaccine requirements, subject to legally required accommodations where an accommodation can be provided without undue burden.

Nice To Haves

• Two years as an ADN Associate Nurse, Certified EMT, or Perfusion Assistant, or a BS in Science plus experience in high-critical-care settings such as ED, ICU, OR, or Critical Care Transport.

Responsibilities

• Travel to transplant centers after extensive training to provide relief to OCS Specialists on lengthy cases after procured organs have been instrumented and stabilized.
• Maintain and optimize procured organs on the OCS.
• Operate the OCS and assess organs according to TransMedics protocols and policies, with support from the Organ Management Specialist.
• Conduct blood sampling and operate the iStat.
• Communicate with internal and external contacts.
• Administer medications to the module and change gas tanks.
• Perform the final flush and facilitate organs coming off the OCS.
• Dispose of used OCS modules and clean and prepare the OCS console for the next case.
• Return the OCS console to the hub and complete case documentation and preparations for the subsequent case accurately and thoroughly.
• Participate in receiving deliveries and perform other hub duties as requested by management.
• Provide on-call coverage, generally fifteen 24-hour shifts per month, including holidays and weekends; support assigned cases generally for at least 16 hours before rest.
• Perform other TransMedics tasks and duties as required.

Benefits

• Medical coverage with a Health Reimbursement Account through Blue Cross/Blue Shield of MA
• Dental insurance
• Vision insurance
• Healthcare Flexible Spending Account
• Dependent Care Flexible Spending Account
• Short-term disability
• Long-term disability
• 401K plan
• Pet insurance
• Employee Stock Purchase Plan
• Paid time off
• Wellness resources
• Potential additional compensation earned and incentive programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level