Clinical Supervisor (LICSW, LMHC, LMFT)

Inclusion Family Counseling Center•Brockton, MA

About The Position

The Clinical Supervisor oversees day-to-day clinical staff performance and shares the rotation of on-call supervisors across all programs. The role maintains the quality of clinical services through individual and group supervision and carries an outpatient caseload of 10–15 clients, which decreases as supervisory responsibilities increase. The supervisor oversees clinical documentation, staff performance reviews, quality improvement, incident response, and program policies and procedures. The role also supports clinicians in delivering coordinated, individualized care to children and families, including reviewing assessments and treatment plans, monitoring referrals and care coordination, and helping staff use clinical judgment and family priorities in their work. The supervisor participates in committees and management meetings and communicates relevant issues to the Clinical Director and Executive Director.

Requirements

  • Meet the qualifications of a mental health professional providing clinical services in the treatment of mental illness.
  • Have a master’s degree in Social Work, Mental Health Counseling, Marriage and Family Therapy, or a related field, or be independently licensed in Social Work, Mental Health Counseling, or Marriage and Family Therapy with at least five years of experience working with families and children in the community.
  • Experience working with the CBHI program and strong knowledge of its requirements.
  • Previous staff supervision experience.
  • Ability to work with numbers and produce reports.
  • Ability to read and comprehend instructions, correspondence, memos, business correspondence, and mental-health-related documents.
  • Ability to write clear, concise, and accurate correspondence.
  • Ability to establish positive interpersonal relationships with a broad range of people.
  • Effective oral and written communication skills.

Nice To Haves

  • Ability to speak a language other than English, such as Capeverdean, Haitian, Spanish, or Portuguese; desired but not required.

Responsibilities

  • Provide individual and group supervision to assigned clinicians, supporting their daily work with clients.
  • Complete annual performance reviews for directly supervised staff and establish individual professional development goals.
  • Ensure clinical records are accurate, current, and compliant with Medical Assistance standards and DHS licensing regulations.
  • Review reports of suspected abuse or neglect involving vulnerable adults or minors, ensure appropriate action is taken, and inform the Clinical Director when reports allege maltreatment by staff, students, or volunteers.
  • Maintain an outpatient clinical caseload of 10–15 clients, with caseload decreasing as supervisory responsibilities increase.
  • Ensure implementation of a quality improvement program.
  • Review incident reports, determine appropriate actions, and implement changes to help prevent similar incidents.
  • Timely inform the Clinical Director and Executive Director of relevant political, financial, clinical, and liability issues and recommend procedural changes.
  • Propose, participate in, develop, and revise program policies and procedures.
  • Participate in internal and external committees and management team meetings.
  • Review assessments for completeness, including strengths, clinical formulation, and needs that inform intervention.
  • Review treatment plans to ensure planned interventions address prioritized needs.
  • Monitor care coordination and assess whether referral to ICC is needed.
  • Ensure ongoing communication with prescribing physicians regarding medication and consultation with a child psychiatrist as needed.
  • Identify needs for specialized therapeutic skills and consider adding or subtracting other CBHI services.
  • Guide clinicians in using the CANS and other data for continuous assessment.
  • Help clinicians balance clinical judgment with families’ stated priorities.
  • Ensure family meetings have a purpose, rationale, and plan for moving forward.
  • Help identify indicators of transition readiness, relapse, and completion.
  • Encourage therapists to learn from their experiences with families and apply that knowledge to new situations.
  • Assist IHT staff in working with other organizations, such as state agencies and schools, and escalate problem-solving when needed.
  • Share the on-call supervisor rotation for all programs.
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