Clinical Supervisor - West Virginia

Groups Recover Together, Inc.•Remote, WV
•$61,897 - $80,117

About The Position

Groups Recover Together is hiring a Clinical Supervisor to support high-quality care for members receiving outpatient treatment for opioid use disorder. The role is accountable for quality goals, clinical outcomes, and clinical KPIs in an assigned region, and helps implement clinical protocols and initiatives. The supervisor models the organization’s treatment philosophy, goals, and policies for colleagues and members, and manages 6–10 counselors across multiple offices. The position reports to the State Director and collaborates closely with the Regional Manager, Clinical Director, and Director of Quality and Compliance. It includes staff supervision and development, clinical oversight, performance management, quality improvement, documentation and audit support, hiring and onboarding, training, and support for new locations and community engagement. The role may also provide counselor coverage or other direct clinical services as appropriate. The schedule is Monday through Friday, 9:00 AM–5:00 PM. The position requires travel to multiple office locations, potentially up to 50% of the time. Compensation is $61,897–$80,117 annually. A health questionnaire is required, and a background check may be conducted after a conditional offer of employment.

Requirements

  • Master’s degree in a behavioral health field, such as Psychology or Counseling, or a similar related field.
  • At least 2 years of full-time behavioral health experience.
  • Independent-level licensure as an LADC/CADC, LCMHC, LPC, LPCC-CS, LICDC-CS, LISW-S, LCAC, LMFT, or LCSW.
  • Current CPR certification.
  • At least 5 years of clinical experience in addiction or other areas of behavioral health at high-quality, reputable organizations.
  • Desire to assume general management responsibility and extend skills beyond direct clinical work or clinical management.
  • Knowledge of the local market and addiction services landscape, including treatment providers, local stakeholders, and community organizations.
  • Proven experience leading people and teams, with the ability to work with senior managers, physicians, and entry-level employees.
  • Experience hiring high-quality talent, ideally for both clinical and non-clinical roles.
  • Ability to evaluate candidates against high talent standards.
  • Excellent communication skills, including communicating across a large, dispersed team and representing the organization to external audiences.
  • Some exposure to operations and an appreciation of what it takes to run a medical practice at scale.
  • Valid driver’s license, clean driving record, and personal transportation for travel to multiple offices.
  • Ability to travel up to 50% of the time to multiple office locations.
  • Ability to talk and hear; frequently sit and use hands and fingers; and occasionally stand, walk, reach, climb or balance, stoop, kneel, crouch, or crawl. Close vision is required.
  • Completion of a health questionnaire.
  • The position is subject to a background check for convictions directly related to its duties and responsibilities; any check will occur only after a conditional offer.

Nice To Haves

  • Experience with a multi-site healthcare services organization is strongly preferred.

Responsibilities

  • Coach clinical staff on managing complex cases, improving clinical skills, and following clinical policies and procedures.
  • Provide regular direct and in-person clinical oversight and support.
  • Performance-manage substance abuse counselors to drive strong clinical outcomes for members.
  • Conduct and document individual and group clinical supervision to develop staff skills and improve performance.
  • Partner with the Regional Director to support smooth day-to-day operations and high-quality care.
  • Conduct quarterly chart reviews, identify trends, and arrange additional training or support to ensure documentation meets internal and external expectations.
  • Assist with preparations for site audits, including state licensing, accreditation, and managed care audits.
  • Provide counselor coverage during PTO or illness, or other direct clinical services as appropriate or assigned.
  • Participate in interviews for counselor positions.
  • Conduct performance reviews for clinical staff and manage HR issues in coordination with the State Director, HR, and Clinical Director.
  • Help roll out new clinical protocols and product offerings.
  • Identify and act on opportunities to improve performance.
  • Participate in Quality and Compliance initiatives as appropriate.
  • Ensure new clinicians are effectively trained and understand the organization’s treatment model, policies, procedures, and values.
  • Identify staff training needs to meet quality goals and ensure those needs are met in collaboration with the State Director, Clinical Director, and Training department.
  • Support the development of local or central training content as a subject matter expert.
  • Support successful launches of new locations, including hiring, community outreach, and demand generation.
  • Deliver structured onboarding for new employees that conveys technical knowledge and organizational culture.
  • Establish Groups as a respected, positive presence in the community.
  • Help deliver training as needed.
  • Represent the organization at meetings and events as the clinical expert or lead.
  • Assist Clinical Directors with implementing clinical protocols and initiatives.
  • Meet accountability for clinical outcomes and related KPIs in the assigned region and optimize clinical KPIs.
  • Perform other duties as assigned.
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