Clinical Specialist
About The Position
A Visionworks Clinical Specialist (CS), also known as an Optometric Assistant, supports the exam practice and helps guide each patient through the initial stages of the Visionworks experience. The role requires knowledge of eye health, preliminary testing, optics, products and services, and managed vision care. The Clinical Specialist helps ensure patients’ eye exam needs are met and shares relevant information with the optometrist and sales associates to support continuity of care and suitable product recommendations. The position also supports daily exam-lane operations and patient service.
Requirements
- High school diploma, GED, or equivalent related job experience.
Nice To Haves
- Related customer or patient experience is preferred but not required.
Responsibilities
- Maintain complete and accurate patient records before conducting preliminary testing.
- Introduce the patient to the optometrist and provide the optometrist with important patient information.
- Transition the patient from the doctor to the sales floor and give associates information needed to educate the patient and recommend products and services that meet their eye care needs.
- Support day-to-day exam-lane operations and patient experience goals, including restocking inventory, cleaning equipment, and answering phones to address additional patient needs.
Benefits
- Vision coverage
- Paid parental leave
- Bereavement leave
- 401(k) savings plan
- Paid time off
- Milestone anniversary awards
- Medical and dental coverage for full-time employees
- Exclusive employee discounts
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
