Clinical Specialist

Abbott • Athens, GA

7d • $61,300 - $122,700 • Remote

About The Position

The Clinical Specialist supports Abbott’s Electrophysiology (EP) business by providing engineering, sales, educational, and technical support related to EP products. Working under general direction with substantial independence, the specialist responds to field inquiries from physicians, healthcare professionals, patients, and sales staff; acts as a clinical interface between the medical community and the business; and provides regional EP procedural case coverage. The role builds and maintains customer relationships, develops and facilitates product training, supports clinical studies and data collection, troubleshoots issues, and provides product demonstrations and in-service training. It also contributes market feedback and guidance on future products, assists with advanced educational programs and materials, and maintains current knowledge of EP products, regulatory requirements, competitors, and industry trends. The position is remote in the United States, requires travel 50% of the time, and includes prolonged sitting and standing as well as driving.

Requirements

• Bachelor’s degree in Biomedical Engineering, a related field, or equivalent healthcare experience.
• Ability to become certified on EP products.
• At least two years of increasingly responsible experience in the cardiac pacing and related industries.
• Demonstrated knowledge of cardiology, electrophysiology, or cardiac electrophysiology procedures.
• Familiarity with cath lab and operating room procedures and protocols.
• Advanced knowledge of cardiac pacing systems.
• Ability to apply engineering skills to interpret and solve complex clinical problems.
• Comprehensive written and verbal communication, interpersonal, presentation, analytical, and organizational skills, and ability to meet deadlines.
• Ability to concentrate on detail and work independently.
• Ability to work effectively with engineers, technical specialists, vendors, and customers to achieve assigned goals, and to coordinate multiple assignments simultaneously.
• Comprehensive personal computer skills, including Microsoft Office or equivalent, for graphics, word processing, databases, authoring programs, and presentation materials.
• Verification that vendor credentialing requirements will be satisfied; requirements may include COVID-19 vaccination.

Responsibilities

• Provide engineering, sales, educational, technical, and clinical support in response to field inquiries about EP products.
• Act as a clinical interface between the medical community and the business.
• Build and sustain credible business relationships with customers and share product expertise.
• Maintain a thorough command of EP products, related technical knowledge, trends, and industry players.
• Develop, lead, or facilitate training and other EP product programs for healthcare professionals.
• Provide insight, guidance, and feedback to management on market feedback and next-generation product components.
• Provide regional EP procedural case coverage.
• Back up EP Sales Representatives with sales support, regional training seminars, clinical studies and data collection, troubleshooting, and new-product in-service training.
• Continually develop engineering, sales, and technical skills in support of the Arrhythmia Management strategy.
• Assist Training and Education departments with advanced educational seminars and preparation of educational materials.
• Assist Sales with advanced product demonstrations for visiting physicians and sales personnel.
• Stay current on areas of expertise, regulatory requirements, company and competitor products, markets, objectives, and industry trends.
• Resolve problems or facilitate their resolution, including identifying causes to prevent recurrence.
• Perform related functions and responsibilities as assigned.

Benefits

• Career development opportunities with an international company.
• Employees may qualify for free medical coverage in the Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• Retirement savings plan with a high employer contribution.
• Tuition reimbursement.
• Freedom 2 Save student debt program.
• FreeU education benefit, providing an affordable and convenient path to a bachelor’s degree.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level