Clinical Specialist

Abbott • Boston, MA

7d • $61,300 - $122,700 • Remote

About The Position

Abbott’s Electrophysiology (EP) business advances the treatment of heart disease through medical technologies for atrial fibrillation. The Clinical Specialist works under general direction and independently provides engineering, sales, educational, technical, and clinical support for EP products in response to inquiries from physicians, healthcare professionals, patients, and field sales staff. The role serves as a clinical interface between the medical community and Abbott, builds credible customer relationships, and maintains thorough knowledge of EP products, technical information, industry trends, and competitors.

The specialist provides regional EP procedural case coverage; trains healthcare professionals and supports advanced seminars, demonstrations, clinical studies, and new-product education. The position also supplies backup to EP Sales Representatives, shares market feedback with management, helps resolve problems and prevent recurrence, and continually develops skills in support of the Arrhythmia Management strategy. This is a remote position in the United States with travel listed at 50% of the time.

Requirements

• Bachelor’s degree in Bio-Medical Engineering, a related field, or equivalent healthcare experience.
• Ability to become certified on EP products.
• At least two years of increasingly responsible experience in the cardiac pacing and related industries.
• Demonstrated knowledge of cardiology, electrophysiology, or cardiac electrophysiology procedures.
• Familiarity with cath lab and operating room procedures and protocols.
• Advanced knowledge of cardiac pacing systems.
• Ability to apply engineering skills to interpret and solve complex clinical problems.
• Comprehensive written and verbal communication, interpersonal, presentation, analytical, and organizational skills, and ability to meet deadlines.
• Ability to concentrate on detail and work independently.
• Ability to work effectively with engineers, technical specialists, vendors, and customers, coordinate multiple assignments, and achieve assigned goals.
• Comprehensive personal computer skills, including Microsoft Office or equivalent, for creating presentation materials using graphics, word processing, databases, and authoring programs.
• Verification of ability to satisfy vendor credentialing requirements, which may include COVID-19 vaccination.

Responsibilities

• Provide engineering, sales, educational, technical, and clinical support for EP products in response to field inquiries.
• Serve as a clinical interface between the medical community and the business.
• Build and sustain credible business relationships with customers and share product expertise.
• Maintain command of EP products and related technical knowledge, trends, and industry players.
• Develop, lead, or facilitate EP product training and other educational programs for healthcare professionals.
• Provide regional EP procedural case coverage.
• Back up EP Sales Representatives with sales support, regional training seminars, clinical studies and data collection, troubleshooting, and new-product in-service training.
• Provide management with market feedback, insights, and guidance on next-generation product components.
• Develop engineering, sales, and technical skills related to the Arrhythmia Management strategy.
• Assist Training and Education departments with advanced educational seminars and preparation of educational materials.
• Assist Sales with advanced product demonstrations for visiting physicians and sales personnel.
• Stay current on relevant expertise, regulatory requirements, company and competitor products, markets, objectives, and industry trends.
• Resolve or facilitate resolution of problems and identify causes to prevent recurrence.
• Monitor work performance and report status to the manager.
• Perform related functions and responsibilities as assigned.

Benefits

• Career development opportunities with an international company.
• Free medical coverage for employees through the Health Investment Plan (HIP) PPO.
• Retirement savings plan with high employer contribution.
• Tuition reimbursement.
• Freedom 2 Save student debt program.
• FreeU education benefit, offering an affordable and convenient path to a bachelor’s degree.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level