Clinical Specialist

Abbott • Denver, CO

6d • $61,300 - $122,700 • Remote

About The Position

Abbott’s Electrophysiology (EP) business develops medical technologies for treating heart disease, including atrial fibrillation. The Clinical Specialist works under general direction and provides engineering, sales, educational, and technical support for EP products in response to inquiries from physicians, healthcare professionals, patients, and field sales staff. The role requires substantial independence and judgment in planning and performing work, evaluating effective business practices, monitoring performance, and reporting status to a manager.

The position serves as a clinical interface between the medical community and Abbott, building and maintaining credible customer relationships and sharing product expertise. It provides regional procedural case coverage and supports EP sales representatives, healthcare professionals, and sales personnel through clinical assistance, product training, troubleshooting, demonstrations, educational programs, and clinical studies or data collection. The Clinical Specialist also shares market feedback with management, assists with advanced educational materials and seminars, keeps current with product and industry developments and regulatory requirements, and helps resolve problems and prevent their recurrence.

This is a remote position in the United States with travel listed at 50% of the time. The role may involve continuous sitting or standing for more than two consecutive hours in an eight-hour day, as well as driving a personal or company vehicle. Medical surveillance is required. The posted base pay range is $61,300–$122,700, and pay may vary by location.

Requirements

• Bachelor’s degree in Biomedical Engineering, a related field, or equivalent healthcare experience.
• Ability to become certified on EP products.
• At least two years of increasingly responsible experience in the cardiac pacing and related industries.
• Demonstrated knowledge of cardiology, electrophysiology, or cardiac electrophysiology procedures.
• Familiarity with catheterization lab and operating room procedures and protocols.
• Advanced knowledge of cardiac pacing systems.
• Ability to apply engineering skills to interpret and solve complex clinical problems.
• Comprehensive written and verbal communication, interpersonal, presentation, analytical, and organizational skills, and ability to meet deadlines.
• Ability to concentrate on detail and work independently.
• Ability to work effectively with engineers, technical specialists, vendors, and customers to achieve assigned goals and coordinate multiple assignments simultaneously.
• Comprehensive personal computer skills, including Microsoft Office or equivalent, and experience with graphics, word processing, databases, and authoring programs to develop presentation materials.
• Verification that vendor credentialing requirements will be satisfied; these may include COVID-19 vaccination. Accommodation information is available through HR.

Responsibilities

• Provide engineering, sales, educational, and technical support for EP products in response to field inquiries from physicians, healthcare professionals, patients, and field sales staff.
• Serve as a clinical interface between the medical community and the business.
• Build and maintain credible business relationships with customers and share product expertise.
• Provide clinical and product support as needed, demonstrating thorough knowledge of EP products, related technical information, trends, and industry participants.
• Develop, lead, or facilitate EP product training and other programs for healthcare professionals.
• Provide management with market feedback, insight, and guidance regarding future product components.
• Provide regional EP procedural case coverage.
• Back up EP Sales Representatives with sales support, regional training seminars, clinical studies and data collection, troubleshooting, and new-product in-service training for physicians, nurses, and sales representatives.
• Continuously develop engineering, sales, and technical skills relevant to the Arrhythmia Management strategy.
• Assist Training and Education departments with advanced educational seminars and preparation of educational materials.
• Assist Sales with advanced product demonstrations for visiting physicians and sales personnel.
• Remain current on relevant developments, regulatory requirements, Abbott and competitor products, markets, objectives, and industry trends.
• Resolve problems or facilitate their resolution, identify causes, and help prevent recurrence.
• Perform related functions and responsibilities as assigned.

Benefits

• Career development opportunities with an international company.
• Employees may qualify for free medical coverage in the Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• Retirement savings plan with a high employer contribution.
• Tuition reimbursement.
• Freedom 2 Save student debt program.
• FreeU education benefit, an affordable and convenient path to earning a bachelor’s degree.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level