Clinical Specialist

First Nation Group•St Petersburg, FL

About The Position

The Clinical Specialist applies occupational therapy or physical therapy expertise to support First Nation Group’s sales organization through product education, clinical training, and customer engagement. The role equips sales team members to communicate product features, benefits, and clinical applications to Department of Veterans Affairs (VA) customers. The Specialist collaborates with sales teams during VA customer in-service visits and participates in the company’s Showcase Series to provide clinical education and demonstrate product value. The position serves as a clinical resource for internal teams and customers; it does not include direct patient care, evaluation, or treatment. This is a full-time, salaried exempt position with up to 50% travel. The role operates in an office environment using standard office equipment, including computers and phones. Occasional evening and weekend work may be required as job duties demand. No supervisory responsibilities are associated with the role.

Requirements

Bachelor’s degree or higher in Occupational Therapy or Physical Therapy from an accredited program.
Current, active, unrestricted license to practice as an Occupational Therapist or Physical Therapist in at least one U.S. state, maintained throughout employment.
Strong clinical knowledge and ability to apply professional experience to product education and sales support.
Ability to communicate clinical concepts and product information clearly to audiences with varying levels of clinical and technical knowledge.
Strong presentation, facilitation, and educational delivery skills.
Ability to develop and deliver engaging training and educational presentations.
Strong interpersonal skills and ability to build effective working relationships with sales team members, customers, and internal stakeholders.
Ability to collaborate with sales professionals and support customer-facing educational activities.
Strong organizational skills and ability to manage multiple educational initiatives and priorities.
Proficiency with Microsoft Office applications, including PowerPoint, Word, Outlook, and Teams.
Ability to work independently and as part of a team, meet commitments, and work in a dynamic, fast-paced environment.
Proactive problem-solving approach, high personal discipline, attention to detail, and commitment to work quality.
Strong verbal and written communication skills and ability to communicate effectively at all organizational levels.
Must pass drug testing.
Must be able to hear and communicate effectively, verbally and in writing, and perform extensive computer use.
Must be able to work under supervision and respond appropriately and professionally to supervisor feedback.

Nice To Haves

Experience providing clinical education, product training, or professional development to healthcare professionals.
Experience supporting medical device, durable medical equipment (DME), rehabilitation, or other healthcare-related sales organizations.
Experience conducting in-service presentations or product demonstrations in VA or other federal healthcare facilities.
Experience working with the VA or within VA healthcare facilities; this is strongly preferred.
Experience developing clinical education materials, presentations, or training programs.
Experience translating clinical knowledge into practical product education for non-clinical audiences.
Experience participating in professional showcases, educational events, or customer engagement programs.

Responsibilities

Develop and deliver clinical education and product training to the sales team on product functionality, clinical applications, and appropriate use in healthcare settings.
Serve as a clinical resource for sales team members, providing guidance on product features, clinical considerations, and customer needs.
Collaborate with sales representatives to prepare for and participate in customer-facing in-service visits, particularly at VA healthcare facilities.
Support educational presentations, product demonstrations, and in-service programs for VA customers and other federal healthcare stakeholders.
Participate in First Nation Group’s Showcase Series, presenting clinical perspectives and product education.
Translate clinical knowledge into practical, understandable information that supports sales effectiveness and customer education.
Assist in developing and refining clinical education materials, presentations, product guides, and other sales resources.
Work with internal stakeholders to identify clinical education opportunities, address knowledge gaps, and support ongoing sales team development.
Maintain current knowledge of relevant clinical practices, product capabilities, industry developments, and customer needs.
Provide feedback to sales leadership and appropriate internal teams about customer education needs, product questions, and opportunities to improve training resources.
Support consistent and appropriate communication of product information, clinical applications, and capabilities in accordance with company guidelines and applicable requirements.
Travel as needed for sales team training, customer in-service visits, product demonstrations, and company educational events.
Maintain punctuality and regular attendance, follow work-location health and safety cleaning protocols, and communicate professionally with customers, clients, coworkers, and management.