Clinical Specialist

Abbott • Denver, CO

5d • Remote

About The Position

The Clinical Specialist works under general direction in Abbott’s Electrophysiology (EP) business, supporting treatment of heart disease through EP medical technologies. The role provides engineering, sales, educational, clinical, and technical support in response to field inquiries from physicians, healthcare professionals, patients, and sales staff. It serves as a clinical interface between the medical community and the business, builds credible customer relationships, and applies independent judgment to plan and perform work.

The specialist provides regional coverage for EP procedures and supports sales representatives through training, clinical studies and data collection, troubleshooting, product demonstrations, and new-product in-service training. The role develops and facilitates educational programs, shares market feedback with management, stays current on products and industry developments, and helps resolve problems and prevent recurrence. The position is remote in the United States and requires travel 50% of the time.

Requirements

• Bachelor’s degree in Biomedical Engineering, a related field, or equivalent healthcare experience.
• Ability to become certified on EP products.
• At least two years of increasingly responsible experience in the cardiac pacing and related industries.
• Demonstrated knowledge of cardiology, electrophysiology, or cardiac electrophysiology procedures.
• Familiarity with catheterization laboratory and operating room procedures and protocols.
• Advanced knowledge of cardiac pacing systems.
• Ability to apply engineering skills to interpret and solve complex clinical problems.
• Comprehensive written and verbal communication, interpersonal, presentation, analytical, and organizational skills, including the ability to meet deadlines.
• Ability to concentrate on detail and work independently.
• Ability to work effectively with engineers, technical specialists, vendors, and customers to achieve goals, and to coordinate multiple assignments simultaneously.
• Comprehensive personal computer skills, including Microsoft Office or equivalent, and experience with graphics, word processing, databases, and authoring programs to develop presentation materials.
• Verification of satisfaction of vendor credentialing requirements, which may include COVID-19 vaccination.

Responsibilities

• Provide engineering, sales, educational, clinical, and technical support for field inquiries involving EP products.
• Act as a clinical interface between the medical community and Abbott’s business, building and maintaining credible customer relationships.
• Maintain thorough knowledge of EP products, related technical information, market trends, and industry participants.
• Develop, lead, or facilitate training and educational programs for healthcare professionals.
• Provide regional EP procedural case coverage.
• Back up EP Sales Representatives with sales support, regional training seminars, clinical studies and data collection, troubleshooting, and new-product in-service training for physicians, nurses, and sales representatives.
• Develop engineering, sales, and technical skills in support of the Arrhythmia Management strategy.
• Assist Training and Education departments with advanced seminars and educational materials.
• Assist Sales with advanced product demonstrations for visiting physicians and sales personnel.
• Provide management with market feedback and insights concerning next-generation product components.
• Stay current on the field, regulatory requirements, company and competitor products, markets, objectives, and industry trends.
• Identify, resolve, or facilitate resolution of problems, including identifying causes to prevent recurrence.
• Monitor work performance and report status to the manager; evaluate the effectiveness and appropriateness of business practices.
• Perform other related functions and responsibilities as assigned.

Benefits

• Career development opportunities with an international company.
• Potential eligibility for free medical coverage in the Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• Retirement savings plan with a high employer contribution.
• Tuition reimbursement.
• Freedom 2 Save student debt program.
• FreeU education benefit offering a path to a bachelor’s degree.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level