Clinical Specialist

Abbott • New York, NY

23h • $61,300 - $122,700 • Remote

About The Position

The Clinical Specialist works in Abbott’s Electrophysiology (EP) business, supporting medical technologies used in the treatment of heart disease, including atrial fibrillation. Under general direction and with substantial independence, the specialist provides engineering, sales, educational, clinical, and technical support concerning EP products to physicians, healthcare professionals, patients, and field sales staff. The role serves as a clinical interface between the medical community and Abbott, builds customer relationships, provides regional procedural case coverage, and helps resolve product and clinical issues.

The specialist develops and delivers product training and educational programs, supports sales activities and clinical studies, and provides feedback to management about market needs and future product development. The position requires keeping current with EP products, clinical practice, regulatory requirements, competitor offerings, and industry trends. It is remote in the United States and requires travel approximately 50% of the time. The role includes prolonged sitting and standing and driving a personal or company vehicle or powered material-handling equipment.

Requirements

• Bachelor’s degree in Biomedical Engineering, a related field, or equivalent healthcare experience.
• Ability to become certified on EP products.
• At least two years of increasingly responsible experience in the cardiac pacing and related industries.
• Demonstrated knowledge of cardiology, electrophysiology, or cardiac electrophysiology procedures.
• Familiarity with catheterization laboratory and operating room procedures and protocols.
• Advanced knowledge of cardiac pacing systems.
• Ability to apply engineering skills to interpret and solve complex clinical problems.
• Comprehensive written and verbal communication, interpersonal, presentation, analytical, and organizational skills, with the ability to meet deadlines.
• Ability to concentrate on detail and work independently.
• Ability to work effectively with engineers, technical specialists, vendors, and customers to achieve goals and coordinate multiple assignments simultaneously.
• Comprehensive personal computer skills, including Microsoft Office or equivalent, for graphics, word processing, databases, authoring programs, and presentation materials.
• Verification that vendor credentialing requirements will be satisfied; these may include COVID-19 vaccination.

Responsibilities

• Provide engineering, sales, educational, clinical, and technical support regarding EP products in response to field inquiries.
• Serve as a clinical interface between the medical community and the business.
• Build and maintain credible business relationships with customers and share product expertise.
• Maintain a thorough command of EP products, related technical knowledge, trends, and industry participants.
• Develop, lead, or facilitate EP product training and other educational programs for healthcare professionals.
• Provide management with market feedback, insight, and guidance on components of next-generation products.
• Provide regional EP procedural case coverage.
• Back up EP Sales Representatives with sales support, regional training seminars, clinical studies and data collection, troubleshooting, and new-product in-service training for physicians, nurses, and sales representatives.
• Continue developing engineering, sales, and technical skills in support of the Arrhythmia Management strategy.
• Assist Training and Education departments with advanced educational seminars and preparation of educational materials.
• Assist Sales with advanced product demonstrations for visiting physicians and sales personnel.
• Keep current on relevant developments, regulatory requirements, company and competitor products, markets, objectives, and industry trends.
• Resolve problems or facilitate their resolution, including identifying causes to prevent recurrence.
• Monitor work performance and report status to the manager; perform other related functions as assigned.

Benefits

• Career development opportunities with an international company.
• Potential eligibility for free medical coverage in the Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• Retirement savings plan with a high employer contribution.
• Tuition reimbursement.
• Freedom 2 Save student debt program.
• FreeU education benefit, providing an affordable and convenient path to a bachelor’s degree.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level