Clinical Specialist (Field-Based Role in Orlando, FL)
About The Position
The Clinical Specialist provides technical support during implantation of the remedē System and delivers other technical support and training to help improve patient outcomes. This is a remote, field-based role supporting a high volume of accounts in the Orlando area. Frequent travel throughout the territory is a core responsibility, and additional regional and national travel may be required based on business needs. The role has no physical office location in the region. The specialist supports implant procedures, therapy activation and titration, and training for hospital staff and customers. The position works closely with Territory Managers to support the sales process and applies understanding of overnight sleep studies to inform patient programming during clinic visits. The schedule is dynamic and may change frequently. The role also includes scheduled on-call remote support, maintaining vendor credentials for access to customer facilities, supporting new team member certification, and assisting with team and area clinical scheduling as needed.
Requirements
- Bachelor's degree required in a technical or clinical field, or equivalent relevant experience.
- At least 2 years of experience in a clinical support role within medical device.
- Demonstrated clinical judgment and sound decision-making in procedural settings.
- Strong communication skills and confidence conveying complex clinical and technical information clearly to physicians, staff, and patients.
- Ability to work independently in the field with ownership and follow-through.
- Ability to remain calm, adaptable, and effective in fast-paced, high-pressure clinical environments.
- Collaborative mindset and ability to build trust and effective partnerships across teams and accounts.
- Patient-centered approach and ability to respectfully advocate for optimal outcomes when needed.
- Ability to travel, including overnight stays, 80%.
Nice To Haves
- Technical or clinical field of study for the required bachelor's degree.
- Cardiac rhythm management experience is strongly preferred.
- Experience supporting implantable device procedures in related specialties, such as structural heart, neuromodulation, or electrophysiology mapping, in an OR, cath lab, or EP lab environment will be considered.
- IBHRE certification is a plus.
Responsibilities
- Provide technical support during implantation of the remedē System.
- Train hospital staff during the opening of new implanting centers.
- Provide technical support for therapy activation and titration.
- Work closely with Territory Managers to support the sales process.
- Use understanding of overnight sleep studies to inform effective patient programming during clinic visits.
- Train new customers on the remedē System programmer and device programming.
- Adapt to a dynamic environment with an ever-changing schedule.
- Maintain current vendor credentials to access customer facilities.
- Provide remote technical support during scheduled on-call duties.
- Support certification of new team members as needed.
- Support team and area clinical scheduling as needed.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
