Clinical Specialist (Field-Based Role in Orlando, FL)

ZOLL Medical • Orlando, FL

1d • Remote

About The Position

The Clinical Specialist provides technical support during implantation of the remedē System and delivers technical support and training to help improve patient outcomes. The role is remote and field-based, supporting a high volume of accounts in the Orlando area. Frequent travel throughout the territory is a core responsibility; additional regional and national travel may be required based on business needs. The position has no physical office location in the region.

The specialist supports implanting centers, therapy activation and titration, and patient programming informed by overnight sleep studies. The role also trains customers and hospital staff, partners with Territory Managers to support the sales process, provides scheduled remote on-call support, and assists with team scheduling and certification. The position requires independent work in a dynamic environment with changing schedules and the ability to maintain vendor credentials for access to customer facilities.

The targeted annual base salary is $100,000–$120,000, with a targeted annual bonus of 20%. The position is eligible for an annual bonus under the company bonus plan. Starting salary may depend on geography, skills, education, experience, and other qualifications.

Requirements

• Bachelor’s degree, with a technical or clinical field preferred, or equivalent relevant experience.
• At least 2 years of experience in a clinical support role within medical devices.
• Demonstrated clinical judgment and sound decision-making in procedural settings.
• Strong communication skills and confidence conveying complex clinical and technical information clearly to physicians, staff, and patients.
• Ability to work independently in the field with ownership and follow-through.
• Ability to remain calm, adaptable, and effective in fast-paced, high-pressure clinical environments.
• Collaborative approach and ability to build trust and effective partnerships across teams and accounts.
• Patient-centered approach and ability to respectfully advocate for optimal outcomes.
• Ability to travel, including overnight stays, 80% of the time.

Nice To Haves

• Technical or clinical field degree.
• Cardiac rhythm management experience is strongly preferred.
• Experience supporting implantable device procedures in related specialties, such as structural heart, neuromodulation, or electrophysiology mapping, in an OR, cardiac catheterization lab, or electrophysiology lab.
• IBHRE certification.

Responsibilities

• Provide technical support during implantation of the remedē System.
• Train hospital staff when new implanting centers open.
• Provide technical support for therapy activation and titration.
• Work with Territory Managers to support the sales process.
• Use understanding of overnight sleep studies to inform effective patient programming during clinic visits.
• Train new customers on the remedē System programmer and device programming.
• Maintain current vendor credentials to access customer facilities.
• Provide remote technical support during scheduled on-call duties.
• Support certification of new team members as needed.
• Provide team and area clinical scheduling support as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level