Field Supervisor - Orlando, FL

Walden Security•Orlando, FL

About The Position

The Field Supervisor for Walden Security manages, supervises, and coordinates assigned Security Officers at the field level and performs duties to maintain prescribed standards in compliance with Standard Operating Procedures. The position provides first-line supervision when Operations Staff are not on duty, assists with call-offs and scheduling, and works as an armed, uniformed officer who is legally able to carry a firearm in applicable states or locations. The supervisor patrols assigned posts and accounts using a company-provided vehicle, conducts inspections, provides shift supervision, and responds to alarms and urgent client requests. The role may require filling open posts, including working shifts that cannot otherwise be staffed, and regular travel among Florida locations. The supervisor records shift events and escalates issues that cannot wait until the next workday.

Requirements

High school diploma or General Education Degree (GED).
At least 25 years of age.
Ability to pass a criminal background check and drug test.
Valid driver's license.
Valid Florida State Security Class D License.
Willingness to travel regularly between the Orlando, Jacksonville, and Tampa Bay areas.
Must be able to legally carry a firearm in applicable states and/or locations.

Responsibilities

Provide first-line supervision when an Operations Staff member is not on duty and assist with call-offs and scheduling.
Work as an armed, uniformed officer and be able to legally carry a firearm in applicable states or locations.
Maintain working knowledge of general and specific post instructions, as well as applicable additional and emergency instructions.
Patrol assigned Branch posts and accounts using a company-provided vehicle.
Make decisions consistent with Walden policies and relieve officers who violate Walden rules, regulations, or procedures.
Supervise posts and officers during the shift, including roving patrols; visit accounts and inspect officers at posts.
Inspect posts and officers for compliance with Post Orders and Walden procedures, and verify general knowledge of post assignments.
Assist with on-the-job training for newly assigned officers as needed.
Respond to building, facility, bank, and ATM alarms as required throughout the assigned area.
Respond to urgent client needs, service requests, or service changes.
Inform the Field Manager or Operations Manager of matters that cannot wait until the next workday.
Record daily post and shift events on the Daily Inspection Report (DIR).
Fill posts that become open during the shift with an off-duty officer; work shifts that cannot be filled until a qualified officer can be scheduled.
Examine doors, windows, and gates at assigned posts to ensure they are secure.
Warn violators of rule infractions and expel people engaging in suspicious or criminal acts.
Register at watch stations to document inspection trips and contracted random inspections.
Travel regularly to Florida site locations using a company vehicle.
Perform other duties assigned by the Field Manager or Operations Manager.