OSP Field Supervisor - Orlando, FL
About The Position
The OSP Field Supervisor is responsible for ensuring Metronet network construction is completed safely and in accordance with required standards and specifications. The role is a frontline position that involves inspecting construction, investigating issues, leading and managing aerial and underground construction crews, and representing Metronet when resolving community complaints. The supervisor is expected to respond promptly to neighborhood concerns and work actively to resolve them. The role includes monitoring construction quality and safety, managing work-order tracking and budgets, responding to utility strikes, and identifying contractor training needs. It also requires regular field work alongside contractors and communication with contractor crews and the surrounding community.
Requirements
- High school diploma or GED, or three to five years of related experience and/or training, or an equivalent combination of education and experience.
- Detail-oriented with excellent organizational skills.
- Related quality-control and/or outside aerial plant construction experience.
- Ability to work independently with minimal supervision in a deadline-driven environment.
- Ability to apply common-sense understanding to carry out written, oral, or diagram-based instructions.
- Ability to work well under pressure.
- Ability to walk long distances over potentially uneven or less-than-ideal ground conditions each day with contractors.
- Ability to work in all temperatures, climates, and weather conditions while maintaining safe work-zone practices.
- Excellent communication and diplomacy skills.
- Commitment to quality and safety.
- Ability to distinguish general-audience information from confidential information and maintain confidentiality.
- Ability to manage multiple tasks and prioritize urgent or higher-attention tasks.
- Valid driver’s license and clean driving record, with no DUIs or serious traffic violations; must maintain these qualifications.
Responsibilities
- Maintain an understanding of Metronet specifications, standard practices, and safety requirements.
- Conduct walkouts and inspect aerial fiber cable placement on poles and splice points, as well as underground conduit and handhole placement, for quality and compliance with technical and construction specifications.
- Approve completed unitized aerial work that meets Metronet standards.
- Manage the OSP Construction Tracker.
- Monitor the approved budget for assigned work orders.
- Respond to utility strikes, investigate them, and complete documentation within 24 hours; retrain or terminate contractors when necessary.
- Conduct weekly audits of each contractor’s safety, construction, and quality practices.
- Identify contractor training needs and arrange training.
- Ensure aerial line contractors hold weekly safety and communications tailgate meetings with their employees.
- Assist contractors in scheduling periodic damage-prevention safety tailgate meetings in the language employees are most fluent in.
- Respond promptly to neighborhood complaints and work to resolve community issues.
Benefits
- Company pays 80% of medical premiums.
- Company-paid disability insurance.
- Company-paid life insurance.
- 401(k) company match.
- Discounted services within Metronet coverage areas.
- Locally owned, friendly, and fun atmosphere.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
