Clinical Specialist

Abbott Laboratories • New York, NY

41d • $61,300 - $122,700

About The Position

Abbott’s Electrophysiology (EP) business develops medical technologies for treating heart disease, including atrial fibrillation. The Clinical Specialist works under general direction and provides engineering, sales, educational, and technical support related to EP products in response to field inquiries from physicians, healthcare professionals, patients, and field sales staff. The role involves substantial independence and judgment in planning and carrying out work, monitoring performance, reporting status to a manager, and identifying effective and cost-efficient business practices.

The position serves as a clinical interface between the medical community and Abbott, building customer relationships and sharing product expertise. It provides regional procedural case coverage, supports EP Sales Representatives, trains healthcare professionals, and gives management feedback on market needs and future products. The specialist also maintains knowledge of EP products, clinical and industry developments, regulatory requirements, and competitor products, and helps resolve problems and prevent recurrence.

The role requires a bachelor’s degree in biomedical engineering, a related field, or equivalent healthcare experience; at least two years of increasingly responsible experience in cardiac pacing and related industries; and demonstrated knowledge of cardiology, electrophysiology, and cardiac pacing systems. The specialist must be able to apply engineering skills to complex clinical problems, communicate and present effectively, work independently and collaboratively, coordinate multiple assignments, and create presentation materials using computer applications. Certification on EP products is required.

Requirements

• Bachelor’s degree in biomedical engineering, a related field, or equivalent healthcare experience.
• Ability to become certified on EP products.
• At least two years of increasingly responsible experience in the cardiac pacing and related industries.
• Demonstrated knowledge of cardiology, electrophysiology, or cardiac electrophysiology procedures.
• Familiarity with catheterization lab and operating room procedures and protocols.
• Advanced knowledge of cardiac pacing systems.
• Ability to apply engineering skills to interpret and solve complex clinical problems.
• Comprehensive written and verbal communication, interpersonal, presentation, analytical, and organizational skills, and ability to meet deadlines.
• Ability to concentrate on details and work independently.
• Ability to work effectively with engineers, technical specialists, vendors, and customers to achieve goals, and to coordinate multiple assignments simultaneously.
• Comprehensive personal computer skills, including Microsoft Office or equivalent, for graphics, word processing, databases, authoring programs, and presentation materials.
• Verification of satisfaction of vendor credentialing requirements, which may include COVID-19 vaccination.

Responsibilities

• Provide engineering, sales, educational, and technical support in response to field inquiries involving EP products.
• Act as a clinical interface between the medical community and the business.
• Build and maintain credible customer relationships and share product expertise.
• Provide clinical support and regional EP procedural case coverage.
• Develop, lead, or facilitate EP product training and other programs for healthcare professionals.
• Provide management with market feedback and guidance on next-generation product components.
• Back up EP Sales Representatives with sales support, regional training seminars, clinical studies and data collection, troubleshooting, and new-product in-service training.
• Develop engineering, sales, and technical skills in support of the Arrhythmia Management strategy.
• Assist Training and Education departments with advanced educational seminars and preparation of educational materials.
• Assist Sales with advanced product demonstrations for visiting physicians and sales personnel.
• Keep current on relevant expertise, regulatory requirements, company and competitor products, markets, objectives, and industry trends.
• Resolve problems or facilitate their resolution, including identifying causes to prevent recurrence.
• Monitor work performance and report status to the manager.
• Perform related functions and responsibilities as assigned.

Benefits

• Career development opportunities with an international company.
• Employees may qualify for free medical coverage in the Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• Retirement savings plan with a high employer contribution.
• Tuition reimbursement.
• Freedom 2 Save student debt program.
• FreeU education benefit, an affordable and convenient path to a bachelor’s degree.
• Health and wellness benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level